Marrakesh-Safi Marrakesh Marrakesh Annakhil Palmeraie Palace

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Palmeraie Palace

5-star hotel

Circuit de la Palmeraie BP1488، 4000005243-34343

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1,217 reviews

Refined golf resort with plush rooms & free breakfast, plus a spa, outdoor pools & chic dining.

8 top things to knowFeatured in Golf Holidays in Morocco 2022/23 | Golf Breaks & Packages Morocco+7 more

8 top things to know

Featured in Golf Holidays in Morocco 2022/23 | Golf Breaks & Packages Morocco

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The rooms have refrigerators and coffee makers

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11 min walk to Nikki Beach

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One of the few hotels in the area with a 24-hr front desk

The customer service at the front desk is awful.

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Guests mentioned "golf courses" 19 times

... and food. Clean as a whistle everywhere well maintained. Golf course is good and caddies are a laugh. Don't miss out...

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One of the few hotels in the area with a fitness center

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One of the few hotels in the area with an indoor pool

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Guests praised the spa

The spa is also an excellent facility.

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Appartement Palmeraie Pavillon 10

Domaine Abiad - Premium Villa, 5 Bedrooms, Private Pool

Villa River PALM-PALMERAIE-VLC-263

VILLA PALMERAIE MARRAKECH

Bluepillow.com

4 bedroomsSleeps 9

2.3 km away

Health & safety: Enhanced cleaningPersonal protection and 3 more

Food & drinks at this hotel

Pasta Cosy

Italian restaurant

05243-68755

Open ⋅ Closes 3:30PM ⋅ Reopens 6:30PM

Websitewww.rotana.com

Menuwww.rotana.com

Web results about this place

Location summary

Neighborhood: Annakhil

Good for visitors

Semi-rural suburb with golf resorts, palm grove paths at El Palmeral & modern African art at MACAAL.

5 km

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Top sights

Restaurants

Airports

Jardin Majorelle-Yves Saint Laurent Mansion

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.

18 min

Koutoubia

This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.

19 min

Mamounia Hotel

Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.

20 min

Ibn Youssef School

16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.

17 min

Saadien's Tombs

Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.

22 min

Yves Saint Laurent Museum

Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.

16 min

Badi Palace

Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.

21 min

Medina of Marrakesh

Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.

19 min

Le Jardin Secret

Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.

19 min

Menara Gardens

12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.

26 min

House of Photography in Marrakech

Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.

16 min

Dar Si Said

Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.

21 min

PalmGolf Marrakech Palmeraie

Point of interest

4 min

Le Blokk ( Restaurant )

Restaurant

4 min

Le Petit Cornichon

Restaurant

17 min

Pause Gourmande

Moroccan restaurant

17 min

L'Ô à la Bouche

Restaurant

20 min

L'Ardoise du Marché

French restaurant

19 min

Cuisine De Terroir

Restaurant

22 min

Le Trou Au Mur

Restaurant

17 min

La Palette Restaurant Marrakech

Restaurant

17 min

Dar Zellij

Moroccan restaurant

19 min

Le Tire Bouchon Marrakech

French restaurant

18 min

Marrakesh Menara Airport

Taxi

31 min

Transit

1 hr 59 min

Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

4.2

Very good

1,217 Google reviews

People often mention

Photos

Exterior

Food & Drink

Amenities

Bedroom

About this hotel

This upscale hotel and golf resort is 8 km from the vibrant Medina quarter in Marrakesh and 15 km from Marrakech Menara Airport.

Check-in time: 3:00 PM

Check-out time: 12:00 PM

Popular amenities

Pool
Spa
Breakfastfree
Wi-Fifree

Web results

https://www.tripadvisor.fr › ... › Hôtels Marrakech

Palmeraie Palace Hotel (Marrakech, Maroc) - TripAdvisor

Le célèbre Palmeraie Palace est le cœur de vie et le porte-drapeau du groupe Palmeraie Resorts, un établissement qui a été réalisé selon les préceptes de ...

http://palmeraiepalace.hotels-marrakesh.com › ...

Hôtel Palmeraie Palace à Marrakesh

Hotel Palmeraie Palace Marrakesh - hôtel de 5 étoiles. Situé juste à côté de la Palmeraie Golf Palace, Hôtel Palmeraie Palace à Marrakesh fournit des ...

https://www.rotana.com › palmeraiegolfpalacerotana

Palmeraie Palace • Five Star Hotel in Marrakech, Morocco

A dining destination of distinction, Palmeraie Palace offers 6 unique venues, from specialty restaurants serving authentic Moroccan, Italian, Mediterranean and ...

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Hotel Riu Tikida Palmeraie

From

Booking.com

د.م.‏ 1.719

Hôtel Du Golf Rotana Palmeraie

From

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

Service3.2

Reviews

People often mention

Heather Rambauda week ago on

Google

2/5

3 star at best. The place is in a horrible state of disrepair. There is hardly anyone here to service. No coffee in the room and hardly a person to be found to help. The bathroom showers are filled with calcium and other build up and the tub barely drains. It takes three times to flush the toilet. I’m completely perplexed on how this anyhow - anywhere equals an excellent hotel. Just trying to get ice to your room is an ordeal. The room views are nice and the grounds are okay but again need a lot of repair. The pool is freezing and the spa was practically empty. Also only one or two shops in the area were open and there were very few meal / restaurant options … IMO keep looking because right now it’s not here.

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Salaheddine AMJAD4 months ago on

Google

5/5

I stayed 9 nights in this hotel and it was great. Clean, warm, spacious, and very comfortable. The staff members were on hand, very friendly and helpful.
The meals were very varied.

Rooms5.0

Service5.0

Location5.0

Salaheddine AMJAD4 months ago on

Google

5/5

I stayed 9 nights in this hotel, and it was a great experience. Clean, warm, spacious and very comfortable. The meals are very varied.

Trip typeBusiness · Solo

Rooms5.0

Service5.0

Location5.0

Iren Asli Mollasalihoglua year ago on

Google

1/5

I would advise you to avoid this hotel at all costs. I stayed at this hotel during an international conference in March 2020. Although I paid all charges in cash during check out, the hotel did not refund the security deposit charge made on my credit card (I assumed it would be refunded to my credit card after a few days, as is the case in other hotels). I emailed and called the hotel, spoke with the staff numerous times, I was stalled off every single time. I have been trying to resolve this issue for almost a year now. I sent copies of receipt of my cash payment numerous times to the email addresses provided by the staff on the phone, as they asked to see them. I never received any replies. I know that those emails were received as they replied to another part of my email, ignoring the part about the security payment completely. I was charged a security deposit higher than the actual cost of my stay which was already paid in cash, so I paid more than the double of the actual cost of my stay. It was the most unprofessional experience I ever had dealing with a so-called 5-star hotel. There are a lot of nice hotels in Marrakech, I would advise you to stay anywhere but here.

Trip typeBusiness

Service1.0

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Sopheak Meas3 years ago on

Google

4/5

Amazing hotel, spacious rooms and great ambient. Location is not very convenient though. I stayed in a two bedroom suit but one of the rooms had no even a dust bin. The hotel needs to also look for what is missing in the room and to replace what is used up each day.

Kibbs Osafo3 years ago on

Google

4/5

Spacious hotel and gym. Indoor pool a plus as it gets very hot outside in summer. Breakfast quite good as selection is varied and quality is maintained. Hotel has seen better days though as cleanliness is sometimes left wanting. Award winning in 2017 so things have dipped a little. Steam room charged is 10MAD, which is unnecessary. Location is not too bad 150MAD from town and it's helpful to have reasonably regular shuttle service. Usual issue with taxi drivers wanting to inflate fares.

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Gary Beck3 years ago on

Google

5/5

What a fantastic resort. Excellent service and food. Clean as a whistle everywhere well maintained. Golf course is good and caddies are a laugh. Don't miss out on the chicken club sandwich after playing

Basic Bird Travel3 years ago on

Google

3/5

The customer service at the front desk is awful. I had to switch rooms 3 times in a 2 week period because of lack of air conditioning. They kept putting me off and I never received a room with AC, I had to buy a fan instead because I had already prepaid for room.
The guys at the front are very helpful with luggage and the restaurants are pretty decent on site. The pool is nice along with the inside bar and pool bar. The gym and spa is always a very nice facility.
Would not call this a 5 star property because the lacking in the customer service and concierge department. If you are here to play golf and relax by the pool it is great, just hopefully they will put you in a comfortable room.

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Pontus Berg5 years ago on

Google

4/5

Looks like a very nice place, but honestly the prime time is passed. Look at my picture. Very nice, but look closer and you see that portions have fallen off. So it was likely amazing when it was launched but maintenance didn't keep up. Still a very nice place though. A bit far from the City which is a nuance when all taxi rides require 10 minutes of haggling...

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jennifer kitching5 years ago on

Google

4/5

We chose this hotel for the Arabian & Moorish architecture and we were not disappointed. Beautiful buildings, lovely gardens and pool areas. Bedrooms were fine, wonderful views from balconies, but bathrooms appeared a little tired looking. No tea and coffee making facilities in bedrooms so be sure to pack your travel kettle. We stayed in October and the hotel was peaceful and uncrowded. All the staff were brilliant, helpful and courteous. A special big thank you to Youssef in the French Restaurant who was great fun and made our stay even more enjoyable. I would recommend this hotel

Response from the owner5 years ago

Dear jennifer,

Thank you for having taken the time to share your nice feedback about your latest stay at the Palmeraie Palace.

We are glad you appreciated our hotel and it would be a great pleasure to have the chance of welcoming you again very soon for another "great" stay with us .

Warmest regards,

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Tracy F. Hackshaw5 years ago on

Google

3/5

Interesting resort hotel experience. Large, comfortable rooms are a feature, but are on the wrong side of the 21st Century and urgently need updating. Amenities are not luxurious, but not low end drugstore fare either and the Golf Course views (if you're into that kind of thing) are abundant. A few entertainment and shopping options are within the Resort (along with other sibling hotels, some of which look decidedly more luxurious). Conferencing facilities are above average and resort grounds are beautifully upkept and manicured. My customer service experience here was quite good and all in all, I enjoyed my stay.

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Mike Heerkens4 years ago on

Google

1/5

A 5 star hotel that in my opinion does not got things straight. Everything is old, even in comparison to other hotels we stayed in Marocco. Linen old, towels old, rooms outdated, pool area not maintained. Room service should be available but nobody picks up the phone, called 4 times for extra towels but had to go get them ourselves.
Don't recommend it!

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Kevin Chen2 years ago on

Google

3/5

Old hotel which the rooms show clearly. Lack maintenance across the whole hotel. Service in general quite attentive in reception, but in general does not feel like a five star hotel. Rooms lack many basic amenities (electric kettle for example), mini bar is empty etc. Water costs 50 MAD which is quite ridiculous.

F16lizard3 years ago on

Google

5/5

This staff is attentive to every detail. My stay (over 30 days) has been a true joy. If and when I had an issue, it was dealt with swiftly and efficiently. For a short stay or an extended stay, I heartily recommend.

Trip typeVacation

Rooms4.0

Service5.0

Location4.0

Tea Totaler4 years ago on

Google

3/5

The hotel has the amenities of a five star, but the service of a three and a half star. Reservations are required for most restaurants in the conplex even if there are only 2 to 3 people already in the restaurant. Maybe it was due to the number of people but Laundry service took two days average for turn around, this was with less than five articles of clothing. Since all amenities are charged to your room check out is a long and nightmarish experience.

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Goodwell Mateyo3 years ago on

Google

4/5

Palmeraie Palace is an excellent hotel. Guests have a choice of restaurants on the hotel premises including the Brazilian Latina Fuelgo where you can be entertained to some samba. The rooms are clean and decorated in a delightful Arabian baroque style. The pool is extremely clean as well. The hotel grounds also boast an actual discotheque! Only thing I could complain about is that the bar fridge in my room did not work and there were no tea/coffee amenities in the room. Overall, I would recommend the hotel as a luxury stay for a decent price.

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Safwat3 years ago on

Google

4/5

Moroccan style hotel. rated 5 stars but less than you may expect specially with its very high price rate. Very kind and helpful staff with smile on face all time. Overall good but with over estimated prices.

Earla Carey-Baines3 years ago on

Google

5/5

My sister and I spent 5 nights at this hotel. Our first time in Morocco, we were pleased with the accommodations and the service. The grounds were manicured and well maintained, the room was clean and the food was excellent. We especially recommend the Moroccan restaurant-we ate there twice. Our thanks also to Karina for her patience and guidance when arranging our tours and excursions. Our thanks also to our driver, Brahim Miraj who spoke English, was helpful, courteous , pleasant and very professional. We had a wonderful experience. Would definitely visit again.

Trip typeVacation · Family

Rooms4.0

Service5.0

Location4.0

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Dan Houghton4 years ago on

Google

3/5

This hotel looks great and was generally pleasant to stay at. We had some issues: reception being slow and disorganised, all the bathtubs had problems draining, the pool is too cold and about half of us had food poisoning which may have related to the tap water or food (it occurred before we ate anything in the town centre).
Enjoyed the shuttle bus service and hotel-organised day trip, but if you want to see Marrakech every day it's inconveniently far out.
Loved our waiter at breakfast who went out of his way to make our mornings better!

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Tim Hannah5 years ago on

Google

1/5

If I could leave 0 stars, I would. Worst customer service. Only came to the hotel use their pool with a view to scoping it out and potentially staying there next year. As soon as they saw a large group of English, they began whispering and pointing over to us. One then came over and told is they were fully booked at the pool today! We had seen the pool and there were approx 5 people at their pool. When we told them this, they said the huge booking wasn't coming until later (convenient!). The member of staff became quite angry aggressive, we spoke to his manager and he was exactly the same. Bit of customer service cost them 16 rooms booked next year.

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AbdulKhaliq Ismael4 years ago on

Google

2/5

The hotel has amazing Moroccan interiors and beautiful rooms with big balconies. The pools are amazing just to walk around. There are so many rooms so make sure to memorize you room number and check your room card before going to the room. There are many resturants in the hotel with cuisines from all over the world.
The biggest disappointment is the quality of service. It is very difficult to reach anyone by phone and the time to send things to/from the room takes for ever. Our friends in other rooms had the same complaints. I would like to mention Kareema from guest relations that actually made things happen and she was very helpful (this should be the norm in a 5* hotel). Make sure to check the mattress and make sure they are aligned and not tilted to one side.

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Lavina Avalanche6 years ago on

Google

2/5

Checkout takes approx 30 minutes. Study your bill carefully. You may be surprised with the number of items you were charged with which you never used, eaten, or ordered. Mine was 24% higher. …

Checkout takes approx 30 minutes. Study your bill carefully. You may be surprised with the number of items you were charged with which you never used, eaten, or ordered. Mine was 24% higher.
Apart from that a very nice place to escape from crowds of Medina

Response from the owner6 years ago

Dear Lavina,

Thank you for sharing your feedback following your recent stay with us. It is with deep regret that we read about the unsatisfactory experience you had with us which is not representative at all of the quality of our service levels.

Please be assured that we have taken note of your comments and proceeded to improve our services immediately. We are terribly sorry for the discomfort you encountered and we sincerely look forward to the opportunity to restore your faith in us during your next return to The Palmeraie Palace Hotel.

Although very disappointed, we very much value your constructive feedback as this allows us to identify points of improvement to further enhance the overall hotel experience for each and every one of our guests.

We appreciate the time you took to share your concerns and we hope that you will give us another opportunity to deliver a much improved Palmeraie Palace experience to you in the future.

Yours sincerely,

Chaimaa EL MOUMEN

Chargée de la Qualité & E-réputation

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belinda kouassi3 years ago on

Google

5/5

It’s very well located near by the road the staff are so so lovely, helpful and welcoming.
This hotel is amazing it’s so beautiful 😍 the swimming pool is so nice the room …

It’s very well located near by the road the staff are so so lovely, helpful and welcoming.
This hotel is amazing it’s so beautiful 😍 the swimming pool is so nice the room are so nice spacious clean neat
So peaceful it is a very nice hotel
I definitely recommend this place
It’s a must to be

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Karim El Boury4 years ago on

Google

2/5

hotel du golf service is disappointing; asked for golf view several times ahead and still didn't get it and waiting stuff was rude as we were having late breakfast and they kept walking around for us to leave. I had room service and paid but waiter didn't give me back my change even though I call asked for my change they ignored me.. I would never recommend this hotel to anyone the service is not 5 stars.

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Irina Sarah Cueni3 years ago on

Google

3/5

our stay was ok, hotel is clean and nice but some of the hallways and rooms were a bit smelly. We stayed there for a Salsa Convention; so there were lots of people, I guess staff was a bit overwhelmed

Salem Benmubarak2 years ago on

Google

1/5

Very bad services and rude staff I don't recommend this hotel at all
Most of the rooms are not clean enough in the comparison to the five stars standard, …

Very bad services and rude staff I don't recommend this hotel at all
Most of the rooms are not clean enough in the comparison to the five stars standard,
Breakfast buffet is very poor in the comparison to the five stars standard,
The air conditioning is not working well I called the room service so many times to fix the issue with result
The shaving mirror is broken I asked them to fix it but also without response
The rooms has no coffee no tea and no water to drink and the mini bar is empty as well
And finally the room full of mosquito and flies
It's really honestly below the 4 star standard

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Nigel Owen5 years ago on

Google

5/5

I visited in the height of summer and Ramadan, so 'off peak', but, if anything, that suited. …

I visited in the height of summer and Ramadan, so 'off peak', but, if anything, that suited.
The hotel location is peaceful, but with no more than 30 or so guests (at a guess), it really was a peaceful getaway. The layout of the vast swimming pool meant that even when busy, the pool area will never feel crowded - in or out of the water.
I booked a standard room, but this was spacious, with defined sleeping, sitting and bathroom areas. It felt like the 5-star hotel it is - which some often don't at the entry level room.
Due to being off-peak, only a few of the several restaurants were open, but the food was good, and reasonably priced for hotel food, although drinks were expensive - £3 for a can of coke. However, I ate out most nights, and experienced some of the excellent restaurants Marrakech has to offer - le Comptoir, le Riad Monceau, Dar Marjana, to name a few - with a £10 15-minute taxi ride taking you into the heart of the frenetic walled city. Worth seeing, but nice to retire out to the peaceful oasis of Le Palmeraie at the end of the evening!
The golf course is an excellent track, with plenty of testing holes for all abilities, water and sand often in play. Make use of the caddies and enjoy the well maintained fairways and greens. The spa is also an excellent facility. Very modern, good gym equipment, indoor pool and treatment room. They even do a good haircut!
In summary, I would definitely recommend Le Palmeraie to anyone visiting Marrakech.

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Shreedeep Rayamajhi3 years ago on

Google

3/5

The environment is very traditional and cultural. The rooms have no tea or coffee and hotpot. …

The environment is very traditional and cultural. The rooms have no tea or coffee and hotpot.
The staff are friendly and helpful. Its a great property

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Jamaldine LAZAAR3 years ago on

Google

5/5

Nothing wrong with the rooms or the pool or the spa or catering, and in my experience, it is rare to be as comfortable in a hotel why I give a perfect note to this stay.

Harald Armin Massa4 years ago on

Google

1/5

Smoking allowed everywhere, breakfast is fine, other meals challenging. 'all in' offer available, you'll be treated like a paria when you use it.

Philippe Destrais4 years ago on

Google

5/5

Brilliant service, reasonably good food in all-in even if sometimes the choice is limited. Very quite place. 4 shuttles per day to Marrakech medina.

Raed Abdulhafeez8 years ago on

Google

1/5

just arrived from a 12 hour trip at 1 am only to find that tgey have 2 receptions and both were closed, we had to go to another hotel miles away only to check into the rooms we had.. how on earth that a hotel does not have a 24/7 reception!!!

Anas Farahi3 years ago on

Google

4/5

Nice food. But atmosphere could have been "cozier" and the staff a bit friendly

Kelly Lankeu3 years ago on

Google

5/5

They are good and have a very nice staff...very good food and an amazing pool...Will definitely come back and will recommend anyone anytime

Georgette Kallas2 years ago on

Google

5/5

Gorgeous hotel, unfortunately most outlets were closed for renovations when I was there. Impeccable service

Secordo hangan3 years ago on

Google

4/5

Despite the fact that it's a 5stars hotel, it wasn't as expected and it lacked many things you'd expect from a hotel of renown like that.

First A3 years ago on

Google

5/5

One of historic places in marrakech city ,you can find old buildings and camels perfect views..

Koray Gunes5 years ago on

Google

5/5

The fanciest resort in Marrakesh... Offer an enjoyable stay. Especially the staff highly friendly and easygoing .

Response from the owner4 years ago

Dear Guest,

We thank you for sharing your nice comments regarding your recent stay with us.

We are pleased that you enjoyed the professional service and the friendliness from our staff.

We hope to welcome you back soon.

Best regards,

James Couillard3 years ago on

Google

4/5

Very authentic hotel, a little dated but lots of charm

christophe buc3 years ago on

Google

5/5

I ve loved this place. Appartements are huge. Pools.are big.
Just avoid the breakfast at the pool.

Ralf Kaltenrieder2 years ago on

Google

1/5

Old hotel abd very disapointed about the golf course prices.
Poor quality golf..

Sarah Harrar BERENGER5 years ago on

Google

5/5

nice hôtel and rooms are comfortable. pool and service is great

Adedeji Oyedele5 years ago on

Google

5/5

Comfortable rooms with excellent service, beautiful golf course. Its home away from home.

Response from the owner5 years ago

Dear Guest,

Thank you for taking the time to leave us a review of your stay with us here at the Palmeraie Palace Hotel.

We read with pleasure that you enjoyed our rooms and the golf course.

Thank you again, and we hope to see you again in the future for another stay with us .

Kind regards,

Abd El Hakim Oumelloul3 years ago on

Google

1/5

The treatment of the driver of the tourist cars is not treated well with insulting and insulting by the guards and the baggage carrier

Abdalla Omari3 years ago on

Google

5/5

It has very spacious rooms and helpful staff members

J Rieul3 years ago on

Google

4/5

Nice place for golf and spa. High quality service.

Hanane Rifai4 years ago on

Google

5/5

Very wonderful place to relax and have holidays and also for works and meetings.

Abdelouhab Taoufiq3 years ago on

Google

5/5

Very nice memories and great accommodation + food

Andy Ashby3 years ago on

Google

5/5

Amazing place staff so friendly nothing was ever to much trouble

Annabelle Khembo3 years ago on

Google

5/5

Absolutely gorgeous.. worth 500 dh doing all inclusive for the day..

Omar Infi4 years ago on

Google

5/5

Very good hotel, good food, service and everything

Roger Morris3 years ago on

Google

4/5

Never seen 5 star.
Nice food.
Staff clueless

P. Stephen4 years ago on

Google

4/5

Beautiful place but customer service is a bit lacking sometimes.

Jean-Paul Benizri3 years ago on

Google

5/5

Highly recommend this place when in Marrakech
Great staff
Great food …

Highly recommend this place when in Marrakech
Great staff
Great food
Great spa
Great golf

Read less

Jesse Mwere4 years ago on

Google

4/5

Beautiful place...really enjoyed my time there!!

Sherif Elbanhawy9 years ago on

Google

5/5

Amazing hotel. I would love to cone here again...

Waleed Al-Nemer6 years ago on

Google

3/5

big villas and traditional design.. very old furnitures and not very clean

Adam Darnell4 years ago on

Google

5/5

Peace, luxury, and comfort a short but safe distance from the Souk.

Lawrence Olawale-Roberts3 years ago on

Google

5/5

Exceptional style and Legenday service. An exotic get-away from home

Elham Sabeeh5 years ago on

Google

4/5

Nice place but they have to do some maintenance

Ned Ott5 years ago on

Google

5/5

Good for young couple 👫
Great place to enjoy your vacation

Mohamed Zakaria5 years ago on

Google

3/5

Smelly rooms.. large spaced rooms..good food..nice staff

Jayakumar R3 years ago on

Google

4/5

High-end place bit expensive and the facility is huge

Susie Roedema2 years ago on

Google

5/5

Beautiful and friendly staff. Wonderful week.💞

Tae Lee3 years ago on

Google

4/5

Lots of mosquitos in the room but nice palace

Samir R4 years ago on

Google

5/5

Luxurious and relaxing although a bit far off the city center

Meriem Faraj3 months ago on

Google

1/5

non

Anna S3 years ago on

Google

1/5

Rude and tacktless staff, especially on the golf course (which is always way too crowded).

Rizwan Khan4 years ago on

Google

5/5

Great hotel rooms, great views from room

Esin Cengiz Boduroglu4 years ago on

Google

4/5

Nice and quite big Moroccan hotel,

Sveta Okuntceva5 years ago on

Google

5/5

Posh place with all you might need and things to enjoy.

Response from the owner5 years ago

Dear Sveta,

We would like to warmly thank you for your gratitude, and for leaving this wonderful review further to your stay at the Palmeraie Palace Hotel.

By saying you found our property "A Posch Place” you could not make us happier and we certainly look forward to welcome you back very soon.

Best regards,

Marwan AL-FARWAN3 years ago on

Google

5/5

nice people safe place great living

A Nyb3 years ago on

Google

4/5

Needs better customer service with roo. Service and maids.

Innocent Adriko3 years ago on

Google

5/5

Amazing resort, with lots of fun

ELIABP01304 years ago on

Google

5/5

...nice place. Needs better maintenance....

vicu pislaru3 years ago on

Google

5/5

Wanderfull place/complex. It has everything you would like.

Max Rosari6 years ago on

Google

5/5

Very nice place to stay for golfers

Jasmin H-K2 years ago on

Google

3/5

Hotel needs to update their rooms.

Michiel Jansz5 years ago on

Google

3/5

Brasserie restaurant does not live up to expectations

Ben.79000 Ben4 months ago on

Google

5/5

Super hotel

Rooms5.0

Service5.0

Location4.0

Alpiin Daani3 years ago on

Google

3/5

Water is also chargeable and not easily available

Riss Mial5 years ago on

Google

4/5

Very nice place to spend holidays

David Ridley6 years ago on

Google

5/5

Great food and lovely setting.

Emad Nassar5 years ago on

Google

5/5

Good service... I would go back

Lukas Jo5 years ago on

Google

4/5

Could be much cleaner as for 5*

Raouad RR4 years ago on

Google

5/5

Very Nice hôtel.

Whitley Streete4 years ago on

Google

5/5

Recommended if you travel to Morocco

Pran Siamwalla3 years ago on

Google

4/5

Beautiful, but far from the city

Nass Ima2 years ago on

Google

5/5

Best hotel in Marrakech

Mehdi Ennair ART4 years ago on

Google

4/5

palmeraie place Marrakech the best in the world

Stanislas Sanfo4 years ago on

Google

5/5

Very beautiful place with good service

NM3 years ago on

Google

3/5

It became old fashioned

Zid Tv3 years ago on

Google

5/5

Very nice

Travel Guidea year ago on

Google

4/5

Great place to visit

George Osei-Bimpeh3 years ago on

Google

5/5

Great conference experience

Meriem EL RHAZI7 years ago on

Google

1/5

Horrible Service, a real no go zone

Calin Gabriel Pop-Tiron5 years ago on

Google

4/5

Nice place, but overrated

Marcel Jussaume5 years ago on

Google

4/5

Upscale hotel, luxurious.

Ivo The Editors5 years ago on

Google

4/5

A bit old and poor maintenance.

Evelia Madrid Amos4 years ago on

Google

3/5

need some attention to details

Oleksandr T6 years ago on

Google

4/5

4star service :) but firm

Ach Tz6 years ago on

Google

5/5

That's my best place...

Dhyanraj G3 years ago on

Google

5/5

Value for money

Ghufran Kadhim2 years ago on

Google

5/5

Its nice and qo

Rossella3 years ago on

Google

5/5

Amazing!

Hashim Nouman6 years ago on

Google

4/5

Wonderful set of abodes

Salahddine Imada year ago on

Google

5/5

Top

شبوني_ Chabounia year ago on

Google

3/5

Nice

James Njoroge Gitau3 years ago on

Google

5/5

Enjoyed to the fullest!

Mdazhardware4 years ago on

Google

5/5

I like it

Md. Harun Or Rashid5 years ago on

Google

5/5

Try the camel riding.

Faisal AzZahrani7 years ago on

Google

5/5

Great.

Andre Aledhean4 years ago on

Google

4/5

Great resort

Ah A3 years ago on

Google

3/5

SOUAD el alaoui3 years ago on

Google

5/5

Top

aboubacar sedikh Diop2 years ago on

Google

5/5

Nice

adil bahi4 years ago on

Google

4/5

Excellent hotel

Sami2 years ago on

Google

5/5

Top

Abdou Madrid2 years ago on

Google

5/5

Top

Muhammad Almahdi4 years ago on

Google

5/5

Ouz Lim5 years ago on

Google

5/5

Very luxurious

Mohd Sharizan Nordin5 years ago on

Google

3/5

Located right in the palmeraie

Response from the owner5 years ago

Dear Guest,

Thank you for taking the time to share your comment.

We are so pleased that you enjoyed your stay at the Palmeraie Palace especially the location.

We hope to welcome you back soon.

Regards,

youssef3 years ago on

Google

4/5

Correct

WoDo Austria4 years ago on

Google

5/5

Great Resort

Khalid Saife3 years ago on

Google

3/5

Good

NGcoins Lovers3 years ago on

Google

5/5

I love it..

Nabil Blali3 years ago on

Google

5/5

Good

George Osei-Bimpeh3 years ago on

Google

5/5

Graceful

Nono Nana4 years ago on

Google

4/5

Nice

Marco Foglino4 years ago on

Google

4/5

Good

Olivier Saner4 years ago on

Google

5/5

Awesome

Désiré ENDJI5 years ago on

Google

4/5

Good

Mohamed Aref3 years ago on

Google

4/5

A little outdated

Kech Delivery2 years ago on

Google

5/5

Wow

Philip Kanaar4 years ago on

Google

5/5

Hot and dusty

Nabil M.6 years ago on

Google

5/5

excellent hotel

Merouane Bouhrouje4 years ago on

Google

5/5

Luxury

ADIL DIANI3 years ago on

Google

4/5

Calm and Cozy

ahmad I.A4 years ago on

Google

4/5

Nice place...

Najim Hassani8 years ago on

Google

5/5

Great place

Kaspars K3 years ago on

Google

5/5

Nice place

Martin Oflynn2 years ago on

Google

4/5

Beuituful place

Ibrahim4 years ago on

Google

4/5

Fine hotel

Girindar Singh5 years ago on

Google

5/5

Place for holidays

Imad Khadra6 years ago on

Google

5/5

Royal place

Grd Mrna month ago on

Google

2/5

(Translated by Google) Slow, very slow and disorganized service. Only one coffee machine for 200 people (when it was working). Dishes sometimes dirty or missing. The hotel doesn't seem to have been maintained for a long time. Air conditioning problems. Broken or missing hardware. A disaster for a 5 star. Swimming pool very good except for the sometimes dangerous surroundings (screw protruding, holes in the floor)
Fortunately the staff was very welcoming and friendly, with a smile!
(Original)
Service lent, très lent et désorganisé. Une seule machine à café pour 200 personnes (quand elle fonctionnait). Vaisselle parfois sale ou manquante. L'hôtel ne semble plus entretenu depuis longtemps. Problèmes de climatisation. Matériel cassé ou manquant. Une catastrophe pour un 5 étoiles. Piscine très bien sauf les abords parfois dangereux (vis qui dépasse, trous dans le plancher)
Heureusement le personnel était très accueillant et aimable, avec le sourire !

Trip typeVacation · Friends

Rooms2.0

Service2.0

Location3.0

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Baptiste Belot4 months ago on

Google

4/5

(Translated by Google) Beautiful hotel and impeccable services, however the rooms are quite small and the air conditioning is not powerful enough …

(Translated by Google) Beautiful hotel and impeccable services, however the rooms are quite small and the air conditioning is not powerful enough
(Original)
Belle hôtel et services impeccable cependant les chambres sont assez petite et la climatisation pas assez puissante

Rooms3.0

Service5.0

Location3.0

Read less

Pascal Fauquembergue4 months ago on

Google

5/5

(Translated by Google) Very nice hotel very friendly staff answer you with a smile …

(Translated by Google) Very nice hotel very friendly staff answer you with a smile
(Original)
Hôtel très agréable personnel très sympathique vous répond avec le sourire

Rooms5.0

Service5.0

Location4.0

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Redouane Hanoune5 months ago on

Google

4/5

(Translated by Google) Great service at the hotel! and Staff listening to the customer. My thanks for ssi accommodation manager Hassan …

(Translated by Google) Great service at the hotel! and Staff listening to the customer. My thanks for ssi accommodation manager Hassan
(Original)
Excellent service à l'hôtel! et Staff à l'écoute du client. Mes remerciements pour le directeur de l'hébergement ssi Hassan

Trip typeBusiness

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sara kouara5 months ago on

Google

1/5

(Translated by Google) Below average, hotel is not worthy of a 5-star hotel, many services must be improved, especially reception and cleanliness …

(Translated by Google) Below average, hotel is not worthy of a 5-star hotel, many services must be improved, especially reception and cleanliness
(Original)
Au dessous de la moyenne, hôtel n est pas digne d un hôtel de 5 étoiles, il faut améliorer pleins de service notamment l accueil et la propreté

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Bruce Confalonieri5 months ago on

Google

4/5

(Translated by Google) Animals in my room, no real coffee at breakfast and very long service …

(Translated by Google) Animals in my room, no real coffee at breakfast and very long service
(Original)
Des bêtes dans ma chambre, pas de vrai café au petit déjeuner et service très long

Rooms4.0

Service3.0

Location5.0

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christophe piriou2 months ago on

Google

3/5

(Translated by Google) A very aging complex more up to date and not maintained !! …

(Translated by Google) A very aging complex more up to date and not maintained !!
(Original)
Un complexe très vieillissant plus au goût du jour et pas entretenu !!

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Delphine L4 months ago on

Google

4/5

(Translated by Google) Pretty but lack of infrastructure maintenance
(Original) …

(Translated by Google) Pretty but lack of infrastructure maintenance
(Original)
Jolie mais manque d'entretien des infrastructures

Trip typeBusiness

Rooms3.0

Service3.0

Location3.0

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Neva Hd3 years ago on

Google

3/5

(Translated by Google) Large structure, a bit far from the Medina but in an excellent position for golf enthusiasts. Clean and very quiet rooms. Needs a refresh in the common areas. The strong point is the animation, professional and never intrusive: Rony deserves a mention for his kindness and patience
(Original)
Struttura di grandi dimensioni , un po’ lontana dalla Medina ma in ottima posizione per gli appassionati di golf .camere pulite e molto tranquille . Avrebbe bisogno di una rinfrescata nelle parti comuni . Punto di forza l’animazione , professionale e mai invadente : una segnalazione merita Rony per la gentilezza e la pazienza

Trip typeFamily

Rooms3.0

Service4.0

Location3.0

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Samia Tadlaoui3 years ago on

Google

3/5

(Translated by Google) Hotel with exteriors really very nice. However the interiors are to be reviewed. Especially the rooms which require a real refreshment because for a hotel of …

(Translated by Google) Hotel with exteriors really very nice. However the interiors are to be reviewed. Especially the rooms which require a real refreshment because for a hotel of this standing the details count. The mini bar has never been filled with the stay. The restaurants are very dark without much atmosphere. In all inclusive the choice of dishes is very limited and many things are not available because break. By cons the breakfast is really very good. And the staff of the whole hotel is very caring.
(Original)
Hôtel avec des extérieurs vraiment très sympa. Cependant les intérieurs sont à revoir. Notamment les chambres qui demandent un vrai rafraîchissement car pour un hôtel de ce standing les détails comptent. Le mini bar n’a jamais été rempli du séjour. Les restaurants sont très sombres sans trop d’ambiance. En all inclusive le choix des plats est très restreint et plusieurs choses ne sont pas disponibles car en rupture. Par contre le petit déjeuner est vraiment très bon. Et le personnel de tout l’hôtel est au petit soin.

Trip typeVacation

Rooms2.0

Service4.0

Location4.0

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Alain Tchouassi2 years ago on

Google

5/5

(Translated by Google) I expected nothing less from this establishment, beautiful standing, in a thousand and one night decor, with tea server at the reception in traditional dress please. Staff attentive and attentive. Good hearty and well organized breakfast. The waiters even anticipate your desires, which I rarely notice in some hotels. I recommend without hesitation.
(Original)
Je n'en attendais pas moins de cet établissement, beau standing, dans une une déco mille et une nuit, avec serveur de thé à l'accueil en tenue traditionnelle svp. Le personnel au soin et à l'écoute. Petit déjeuner bon copieux et bien agencé. Les serveur anticipent même vos envies, ce que je remarque rarement dans certains hôtels. Je recommande sans hésiter.

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Amine darki3 years ago on

Google

4/5

(Translated by Google) Spacious and well appointed room, friendly and helpful staff, good breakfast. golf a few meters away for amateurs, basketball and mini football courts. The hotel is far from the city center it takes a good twenty minutes to get there.
(Original)
Chambre spacieuse et bien agencée, personnel avenant et serviable, bon petit déjeuner. golf a quelques mètres pour les amateurs, terrains de tennis basket et mini foot. L'hotel est loin du centre ville il faut compter une bonne vingtaine de minute pour y aller.

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Fabrizio Di Berardino4 years ago on

Google

4/5

(Translated by Google) Excellent and immense structure located in a quiet area outside the center of Marrakech and equipped with all the services of a luxury resort (Spa, golf course, several restaurants, conference center, indoor and outdoor pools). Spacious rooms furnished in a traditional style, all featuring a balcony / garden with beautiful views. There is a relaxed and elegant air throughout the hotel. Very friendly and helpful staff. To improve the cleanliness, not always impeccable, and the catering, not at the level of that of the best restaurants in Marrakech.
(Original)
Ottima e immensa struttura situata in zona tranquilla fuori dal centro di Marrakech e dotata di tutti i servizi di un resort di lusso(Spa, campo da Golf, diversi ristoranti, centro congressi, piscine interne e ld esterne). Camere spaziose arredate in stile tradizionale, dotate tutte di balcone/giardino con bella vista. In tutta la struttura si respira un’aria rilassata ed elegante. Personale molto cordiale e disponibile. Da migliorare la pulizia, non sempre impeccabile e la ristorazione, non a livello di quella dei migliori ristoranti di Marrakech.

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florent bernard3 years ago on

Google

4/5

(Translated by Google) I'm not here to stay, but my stay there was nice. The buffet is diversified and anybody should find something to his tastes. The swimming pool is very pleasant. The staff lack professionalism sometimes but be patient and everything will be sorted.
I am not used to rating hotels, but my stay here was pleasant. The pool is very nice. The buffet is varied and everyone should find something to their taste. The staff sometimes lacks professionalism, but be patient and all will be in order.
(Original)
I'm not use to rates hotel, but my stay there was nice. The buffet is diversify and anybody should find something to his tastes. The swimming pool is very pleasant. The staff lack professionalism sometimes but be patient and everything will be sorted.
Je ne suis pas habitué à noter des hôtels, mais mon séjours ici était plaisant. La piscine est très agréable. Le buffet est variée et chacun devrait y trouver quelques chose à son goût. Le personnel manque de professionnalisme parfois, mais soyez patient et tous rentrera dans l'ordre.

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Paolo Maria Geraci4 years ago on

Google

5/5

(Translated by Google) Nice resort, good golf course and very good services. I don't often eat in hotels because you don't remember the cuisine but at Palmaraie it's possible! 5 restaurants with good menus can satisfy all needs. Good stay !!!
(Original)
Resort bello, campo da golf buono e servizi molto buoni. Non mangio spesso negli hotel perché la cucina non si ricorda ma al Palmaraie è possibile ! 5 ristoranti con buoni menù possono soddisfare tutte le esigenze. Buona permanenza !!!

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alkama hamid3 years ago on

Google

1/5

(Translated by Google) This hotel should not be 5 stars:
1-incompetent staff.
2-presence of cockroaches in the room. …

(Translated by Google) This hotel should not be 5 stars:
1-incompetent staff.
2-presence of cockroaches in the room.
3-the swimming pool leaves something to be desired.
3-I was surprised to learn that I can't have fish (not even water) after 11 p.m., even though it's not mentioned in the all-inclusive offer on their site.
4-I will never return to this hotel.
5-I have had great stays in lower ranked hotels.
4-for information: room 3038 from 21 to 24/08/2019.
(Original)
Cet hôtel ne dois pas être 5 étoiles :
1-personnel incompétent.
2-présence des cafards dans la chambre.
3-la piscine laisse à désirer.
3-j’étais surpris d’apprendre que je peux pas avoir des poissons (même pas de l’eau) au delà de 23H alors que ce n’est pas mentionné dans l’offre all inclusive sur leur site.
4-je ne reviendrai jamais dans cet hôtel.
5-j’ai eu de superbes séjours dans des hôtels moins classés.
4-pour information : chambre 3038 du 21 au 24/08/2019.

Trip typeVacation · Family

Rooms1.0

Service2.0

Location3.0

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Antoine Tourneux4 years ago on

Google

1/5

(Translated by Google) Place at first sight pleasant, however very high price with "cache-misère" decor
We saw a lot of staff looking at the stolen flies, a bit of a shame. …

(Translated by Google) Place at first sight pleasant, however very high price with "cache-misère" decor
We saw a lot of staff looking at the stolen flies, a bit of a shame.
I strongly advise against the activities offered by the hotel, we were taken back to a camel ride at 300 dirhams per person but according to a Moroccan friend we should not have paid more than 50 dirhams each and we were taken back to a guide "official" by the name of "René" who, in addition to not showing us around in the afternoon, scammed/harassed us in the souk of Marrakech.
In the end, a bitter taste in a "5 star" hotel which in France would surely have 1 star thanks to the swimming pools and the decor since the prices are very high there, more expensive than in France.
(Original)
Lieu au premier abord agréable, cependant prix très élevé avec décor "cache-misère"
On voyait beaucoup de personnel regarder les mouches volés, un peu dommage.
Je déconseille fortement les activités proposées par l'hôtel, on nous a ramené vers une balade en chameau à 300 dirhams par personne mais selon un ami marocain nous n'aurions pas du payer plus de 50 dirhams chacun et on nous a remmené vers un guide "officiel" du nom de "René" qui, en plus de ne rien nous avoir fait visiter de l'après-midi, nous a arnaqué/harcelé dans le souk de Marrakech.
Au final, un goût amère dans un hôtel "5 étoiles" qui en France aurait sûrement 1 étoile grâce aux piscines et au décor puisque les prix sont très élevé sur place, plus cher qu'en France.

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Sophie Martens5 years ago on

Google

4/5

(Translated by Google) Always the magic of palaces. Nice room but stay on the ground floor because the air conditioning on the upper floors does not work well in high heat. The breakfast room is dreary and should have a better view of the outside
(Original)
Toujours la féerie des palaces . Chambre agréable mais loger au rez-de-chaussée car la climatisation aux étages ne fonctionne pas bien lors de forte chaleur. Le salle de petit-déjeuner est tristounette et devrait avoir une meilleure vue sur l'extérieur

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Egid4 years ago on

Google

3/5

(Translated by Google) You get a very spacious apartment. Room are very spacious and nice view of the gardens.
Room includes a clerk, and you hardly get rid of her (via reception). …

(Translated by Google) You get a very spacious apartment. Room are very spacious and nice view of the gardens.
Room includes a clerk, and you hardly get rid of her (via reception).
Doormen standing at the entrances make it very difficult if someone visits you or if you want to come inside yourself. They often want money to let you in. Reception is often aware of this, but they only intervene if you sulk.
(Original)
Je krijgt een hele ruime appartement. Kamer zijn zeer ruim en mooie uitzicht op de tuinen.
Kamer zijn inclusief een bediende, en van haar kom je bijna niet af ( via receptie).
Portiers die bij de ingangen staan doen heel erg moeilijk als iemand je bezoekt of als je zelf naar binnen wilt komen. Vaak willen ze geld om je binnen te laten. Receptie is vaak op de hoogte hiervan, maar ingrijpen doen ze enkel als je mokt.

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Antonio Aguilar3 years ago on

Google

3/5

(Translated by Google) Very nice environment. Golf course, in grines, be careful.
Restaurants, very short menu, and lack of professionalism. …

(Translated by Google) Very nice environment. Golf course, in grines, be careful.
Restaurants, very short menu, and lack of professionalism.
Very friendly but undisciplined workers.
Breakfasts, abundant, but coffee with little flavor.
Room facilities need updating.
(Original)
Entorno muy bonito. Campo de golf, en grines, cuidado.
Restaurantes, carta muy corta, y falta profesionalidad.
Trabajadores muy amables pero poco disciplinados.
Desayunos, abundantes , pero café con poco sabor.
Instalaciones de las habitaciones necesitan una renovación.

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Tatyana moscow3 years ago on

Google

4/5

(Translated by Google) The furniture is old, giant fat African beetles are running around. Breakfast is normal. And so the food and drinks in the hotel are very expensive, but the quality is not very good. Mojito-type cocktails cost around $15 but are mostly just iced soda. The hotel positions itself as a luxury class, but for me it's 4 stars, not 5.
(Original)
Мебель старая, бегают гигантские жирные африканские жуки. Завтрак нормальный. А так еда и напитки в отеле очень дорогие, но качество не очень. Коктейли типа мохито стоят около 15$,но в основном это просто газировка со льдом. Отель позиционерует себя как класс люкс, но по мне это 4 звезды, а не 5.

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Sam Valerie2 years ago on

Google

5/5

(Translated by Google) Nice hotel. Magnificent golf course, the rooms are spacious and beautiful. The restaurants are excellent, appetizers and delicious and hearty dishes. A big thank you to the animators Roni and Abdel.Hate to come back this summer with my son to enjoy the sun and the very rich activities they have.
Samia and Sofiane.
(Original)
Jolie hotel. Golf magnifique, les chambres sont spacieuses et belles. Les restaurants sont excellents, des entrées et des plats délicieux et copieux.Un grand merci aux animateurs Roni et Abdel.Hate de revenir cet été avec mon fils afin de profiter du soleil et des activités très riches qu'ils poposent.
Samia et Sofiane.

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Katha X4 years ago on

Google

4/5

(Translated by Google) Great hotel right on the golf course.
The hotel is outside of Marrakesh, but offers a free shuttle bus that runs several times a day. Works perfect! Rooms are clean and tidy, staff very friendly and helpful. The food in the various restaurants was very tasty and varied!
The golf course can be reached on foot or with the hotel shuttle in a short time.
We would love to come back!
(Original)
Tolles Hotel direkt am Golfplatz.
Das Hotel liegt außerhalb von Marrakesh, bietet aber einen kostenlosen Shuttlebus der mehrmals täglich fährt. Funktioniert perfekt! Zimmer sind sauber und ordentlich, Personal sehr freundlich und hilfsbereit. Das Essen in den verschiedenen Restaurants war sehr lecker und abwechslungsreich!
Der Golfplatz ist zu Fuß oder mit dem Hotel Shuttle in kurzer Zeit zu erreichen.
Wir kommen gerne wieder!

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Alexandra Art4 years ago on

Google

1/5

(Translated by Google) A shame. After a very long wait for check-in and an employee absolutely not focused on our arrival, we learn that despite a reservation already paid, we are not accepted because not married. The slightest thing would have been to prevent very clearly at the time of booking. Such a lack of professionalism is just unforgivable for a so-called palace.
(Original)
Une honte. Après une attente très longue pour le check-in et un employé absolument pas concentré sur notre arrivée, nous apprenons que malgré une réservation déjà payée, nous ne sommes pas acceptés car non marié. La moindre des choses aurait été de prévenir très clairement au moment de la réservation. Un tel manque de professionnalisme est juste impardonnable pour un soi disant palace.

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REGRAGUI HAFID3 years ago on

Google

2/5

(Translated by Google) (A Hotel is not worthy of a Palace)
Hello, …

(Translated by Google) (A Hotel is not worthy of a Palace)
Hello,
Following my stay of 4 nights at the palm grove palace in All Inclusive in Marrakech, I tell you my experience.
What I liked about this property was the location, the reception and restaurant staff and especially the entertainment For children in the evening and during the day in the pool.
The rest is with all honesty and transparency.
-The air conditioning defective, especially in Marrakech, it is not easy to change the room after two complaints the second at 02:30.
-The sheets of questionable cleanliness.
-The buffet quantity without quality
-The water in the pool is not clean.
- Swimming pool talk removed
-Damaged pool deckchair
- Very worn towels.
-The staff overwhelmed with the number of customers.
-The breakfast room like a traditional souk too many customers lack of tables with tablecloths rooms.
-Ascencer blocked several times.
-The tables in the room balconies full of dust with pigeon droppings.
In short: I have visited other 4 star hotels with much better service
(Original)
( Un Hôtel n’est pas digne d’un Palace)
Bonjour,
Suite à mon séjour de 4 nuits au palmeraie palace en All Inclusive à Marrakech je vous raconte mon expérience.
Ce que j’ai aimé dans cet établissement c’est l’emplacement, Le personnel de la réception et du restaurant et surtout l’animat Pour les enfants le soir et le jour dans la piscine.
Le reste est avec toute honnêteté et transparence.
-La climatisation défectueuse surtout à Marrakech ce n’est pas évident changement de chambre après deux réclamations la deuxième à 02h30.
-Les draps d’une propreté douteuse.
-Le buffet quantité sans qualité
-L’eau de la piscine n’est pas propre.
-Carlage de la piscine enlevés
-Transat de piscine détériorés
-Les serviettes de bain très usées.
-Le personnel dépassé avec le nombre de clients.
-La salle de petit déjeuner comme un souk traditionnel trop de clients manque de tables avec des nappes salles.
-Ascenceur bloqué plusieurs fois.
-Les tables dans les balcons de chambre pleins poussière avec des fientes de pigeons.
Bref: j’ai visité d’autres hôtels 4 étoiles avec un service beaucoup mieux

Trip typeVacation · Family

Rooms3.0

Service2.0

Location4.0

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Sam D3 years ago on

Google

1/5

(Translated by Google) Disappointing, very unwelcome on arrival. We had the option of having either the pool view or the golf view. We obviously had the view of a golf very far away. Room very poorly maintained. Radin on the towels. Lots of letting go. We were all inclusive with a BLUE BRACELET hanging on the arm but we were constantly asked our room number (frustrating) I will not go back.
(Original)
Décevant, très mal accueillis à l'arrivée. Nous avions la possibilité d'avoir soit la vue sur piscine ou vue sur golf. Nous avons eu bien évidement la vue sur un un golf très lointain. Chambre très mal entretenue. Radin sur les serviettes. Beaucoup de laisse aller. Nous étions en all inclusive avec UN BRACELET BLEU accroché au bras mais on nous demandait sans arrêt notre numéro de chambre (frustrant) Je n'y retournerai pas.

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Wilowil6 years ago on

Google

5/5

(Translated by Google) Very nice golf with varied and technical courses. The new 9 holes add a plus to this place (currently November 2015 still major work to be finalized on these 9 holes). The caddies are top level, pleasant and their advice very valuable. A very good golf time.
(Original)
Très beau golf avec des parcours variés et techniques. Les nouveaux 9 trous ajoutent un plus à ce lieu (actuellement novembre 2015 encore de gros travaux à finaliser sur ces 9 trous). Les caddies sont top niveau, agréables et leurs conseils très précieux. Un très bon moment de golf.

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One Love5 years ago on

Google

5/5

(Translated by Google) I very rarely leave comments, usually I comment to share my dissatisfaction. But it is also good to share our opinion when we are delighted. I am currently staying in this hotel and I was pleasantly surprised by the welcome, listening and receptivity of the staff! On arrival we were received like royalty, the staff are very attentive, the valet even gave us a briefing of the contents of the hotel, he introduced us to the restaurants, the spa, and gave us very good advice! The breakfast is varied and good (rare to find this nowadays in hotels) the charming woman who prepares the omelets is smiling and welcoming! The servers at breakfast always have a little gesture to please you and are very smiley and helpful! I have made hundreds of hotels, but let's be clear ... I've never been so delighted with an establishment, its contents and its staff! Quiet and family place! I love! Spacious room clean and very well appointed!
A young couple occupying room 4005!
(Original)
Je laisse très rarement des commentaires, en général je commente pour partager mon mécontentement. Mais il est bien aussi de partager notre avis quand nous sommes ravis. Je séjourne actuellement dans cet hôtel et j'ai été agréablement surprise par l'accueil, l'écoute et la réceptivitée du personnel! À l'arrivée nous avons été reçu comme des princes, le personnel est au petit soins, le voiturier nous a même fait un breafing du contenu de l'hôtel, il nous a présenté les restaurants, le spa, et nous a donner de très bons conseils! Le petit déjeuner est varié et bon (rare de trouver cela De nos jours dans les hôtels) la charmante femme qui prépare les omelettes est souriante et acceuillante! Les serveurs au petit déjeuner ont toujours un petit geste pour vous faire plaisir et sont très souriant et serviable! J'ai fais des centaines d'hôtel mais disons le clairement... je n'ai jamais autant été ravie d'un établissement, de son contenus et de son personnel! Endroit calme et familiale! J'adore! Chambre spacieuse propre et très bien agencé!
Un jeune couple occupant la chambre 4005!

Response from the owner5 years ago

(Translated by Google) Dear Customer,

We were very happy to welcome you to the Palmeraie Palace and thank you sincerely for this wonderful comment.

Your satisfaction is our greatest reward and we are delighted that your stay took place in the best possible conditions.

We look forward to welcoming you for your next stay.

Best regards,

(Original)

Cher Client,

Nous avons été très heureux de vous accueillir au Palmeraie Palace et vous remercions sincèrement pour ce magnifique commentaire.

Votre satisfaction est notre plus belle récompense et nous sommes ravis que votre séjour se soit passé dans les meilleures conditions possibles.

Nous vous attendons avec plaisir pour votre prochain séjour.

Bien cordialement,

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Oxana Gnatenko2 years ago on

Google

4/5

(Translated by Google) The place is good! The only downside is the wifi which is very slow. Exaggerated prices for tours. For the taxis from the hotel, they asked for 400 dirhams while the fare is 150!
(Original)
Le lieu est bien! Le seul bémol est le wifi qui est très lent. Les prix exagérés pour les visites. Pour le taxis de l'hôtel, ils ont demandé 400 dirhams tandis que le tarif est de 150!

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Marion Salazar6 years ago on

Google

5/5

(Translated by Google) A very pleasant stay in a modern hotel. The service is attentive and very professional. Our room was very clean and comfortable. The hotel is perfectly located with all the advantages of a resort in an idyllic setting.
(Original)
Un séjour très agréable dans un hôtel moderne. Le service est à l'écoute et très professionnel. Notre chambre était très propre et confortable. L'hôtel est parfaitement situé avec tous les avantages d'un resort dans un cadre idyllique.

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Udo Arlt4 years ago on

Google

3/5

(Translated by Google) An aging luxury hotel. The paint is off, everything is a little dirty / dirty.
The service can only be improved with a good tip. Without anything, everything …

(Translated by Google) An aging luxury hotel. The paint is off, everything is a little dirty / dirty.
The service can only be improved with a good tip. Without anything, everything happens reluctantly. The restaurants are definitely too expensive. Our two elevators have been broken for over a week or run independently. Room safe is only recommended with a lot of humor, which it regularly does not open and then an electrician has to come from outside. We were here for 14 days, including a week with 50 other golf friends.
Once is enough. ...
(Original)
Ein in die Jahre gekommens ehemaliges Luxushotel. Der Lack ist ab, alles ein wenig schmuddelig /schmutzig.
Der Service ist nur gegen gutes Trinkgeld zu verbessern. Ohne geht alles nur widerwillig von statten. Die Restaurants sind definitiv zu teuer. Unsere beiden Aufzüge sind seit über eine Woche kaputt oder fahren selbstständig. Zimmertresor ist nur mit viel Humor zu empfehlen, der er regelmäßig nicht aufgeht und dann ein Elektriker von außerhalb kommen muss. Wir waren 14 Tage hier, davon eine Woche mit 50 weiteren Golffreunden.
Einmal reicht. ...

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Manin4 years ago on

Google

1/5

(Translated by Google) Frankly, very bad experience and very poor value for money. …

(Translated by Google) Frankly, very bad experience and very poor value for money.
The room is nice but very old, the bathroom very poor with the shower curtain that always opens.
The activities that are offered by the hotel are 5 to 6 times more expensive than when seen directly with the merchant.
All of the hotel's restaurants are more expensive than in France for ... relative quality.
We have seen a lot of employees doing nothing and focusing only on cleaner shopping areas. Conversely, the more remote areas are dilapidated or even dilapidated.
Some employees even pushed the vice to the point of openly mocking us or forcing us to take paid services when * identical * services were free (personal car while the shuttle is free, leaves at the same time and drops off at same place, or self-service tea except for our customers?)
In short, a bad surprise, especially for the price we paid.
(Original)
Franchement, très mauvaise expérience et très mauvais rapport qualité prix.
La chambre est jolie mais très ancienne, la salle de bain très médiocre avec le rideau de douche qui s'ouvre en permanence.
Les activités qui sont proposés par l'hôtel sont 5 à 6 fois plus chères que quand c'est vu directement avec le commerçant.
L'ensemble des restaurants de l'hôtel sont plus chers qu'en France pour une qualité...relative.
Nous avons vu de nombreux employés ne rien faire et nous orienter uniquement vers les zones d'achat plus propres. À contrario les zones plus reculés sont vétustes voir délabrés.
Certains employés ont même poussé le vice jusqu'à se moquer ouvertement de nous ou à nous forcer à prendre des prestations payantes quand des prestations *identiques* étaient gratuites (voiture perso alors que la navette est gratuite, part à la même heure et dépose au même endroit, ou le thé en libre service sauf pour nous clients?)
Bref, une mauvaise surprise, surtout pour le prix que nous avons payé.

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Quentin Boulet6 years ago on

Google

5/5

(Translated by Google) Superb hotel where it is good to spend time. Spacious and fresh room. Friendly and attentive staff. Finally majestic buffets with many dishes and a very wide choice of …

(Translated by Google) Superb hotel where it is good to spend time. Spacious and fresh room. Friendly and attentive staff. Finally majestic buffets with many dishes and a very wide choice of
(Original)
Superbe hôtel où il fait bon passer du temps. Chambre spacieuse et fraîche. Un personnel accueillant et à l'écoute. Enfin des buffets majestueux avec nombreux plats et un choix très large de

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Francesco Gandolfi3 years ago on

Google

4/5

(Translated by Google) A luxurious hotel on the edge of the desert, next to a golf course, near Marrakech ... …

(Translated by Google) A luxurious hotel on the edge of the desert, next to a golf course, near Marrakech ...
I have been staying in this hotel for some years now and, unfortunately, I must say that maintenance is insufficient, reducing the level a bit, which is still excellent
(Original)
Un albergo lussureggiante, ai margini del deserto, di fianco ad un campo da golf, nelle vicinanze di Marrakech ...
Sono già alcuni anni che soggiorno in questo albergo e, purtroppo, devo dire che la manutenzione è insufficiente, riducendo un po' il livello, che rimane comunque ottimo

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Mariani Cristina4 years ago on

Google

4/5

(Translated by Google) Very large facility has several Spa entertainment, Golf Courses, internal shops. Typical Moroccan construction with all the typical embellishments. A flaw I don't know if it depends on the fact that we are many but the buffet menu is not the best
(Original)
Struttura molto grande dispone di diversi intrattenimenti Spa,Campi da Golf,negozi interni.Costruzione tipica marocchina con tutti gli abbellimenti tipici.Una pecca non so se dipenda dal fatto che siamo in tanti ma il menù a buffet non è il massimo

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Corinne Meynier2 years ago on

Google

5/5

(Translated by Google) Very nice hotel, with a staff of a kind friendliness and little care for their hosts.
No, we had a very pleasant stay thanks to them. Thank you. …

(Translated by Google) Very nice hotel, with a staff of a kind friendliness and little care for their hosts.
No, we had a very pleasant stay thanks to them. Thank you.
(Original)
Très bel hôtel, avec un personnel d'une gentillesse non feinte et au petits soins pour leurs hôtes.
Non avons passé un séjour très très agréable grâce à eux. Merci.

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P Taddei3 years ago on

Google

4/5

(Translated by Google) The palmeraie palace is a very beautiful hotel located in the old palm grove. It is a hotel which is built according to the traditional architecture. It is ideally placed for all those who prefer to be quiet for a few hours during the day, by the pool for example and before enjoying life in the heart of the medina. The rooms are spacious and offer terraces. You will have very nice bathrooms with bathtubs and a dressing area. The service is impeccable. The only downside was at the level of the TV, which could not be adjusted. If you need to make change, it is not always possible at reception. Regarding catering, you can find many restaurants on site or take advantage of room service. The breakfast is very generous, but be careful you have to respect the schedules so as not to end up without even a coffee. The snack bar by the pool is also very pleasant and although at lunchtime the waiters are caught up in the table service, it is not impossible to be able to order around the pool. The hotel also offers many activities and services. On site I recommend the hairdressing salon where Ryan can do you colors, cuts or brushings. He speaks very little English and French so use a dictionary if it's technical. The gym is huge with lots of brand new machines. I also recommend the SPA and the treatments offered there. Regarding the visit of Marrakech I encourage you to book via the hotel an approved guide who will make you discover in all serenity the various monuments, squares and alleys. You can do it all on your own, though. Finally for outdoor activities they are a little more expensive than if you manage on your own. I highly recommend this hotel. For the reservation, I had a little trouble via their site.
(Original)
Le palmeraie palace est un très bel hôtel situé dans l'ancienne palmeraie. C'est un hôtel qui est construit selon l'architecture traditionnelle. Il est idéalement placé pour tous ceux qui préfèrent être dans le calme quelques heures dans la journée, au bord de la piscine par exemple et avant de profiter de la vie au cœur de la médina. Les chambres sont spacieuses et proposent des terrasses. Vous disposerez de très belles salles de bains avec baignoire et d'un coin dressing. Le service est impeccable. Le seul bémol fut au niveau de la télé dont le réglage ne put être réalisé. Si vous avez besoin de faire de la monnaie, ce n'est pas toujours possible à la réception. Concernant la restauration vous pourrez trouver sur place de nombreux restaurants ou profiter du service en chambre. Le petit-déjeuner est très copieux, mais attention il faut respecter les horaires pour ne pas se retrouver sans même un café. Le snack du bord de piscine est aussi très agréable et bien qu'à l'heure de déjeuner les serveurs soient happés par le service à table, il n'est pas impossible de pouvoir commander autour de la piscine. L'hôtel propose également de nombreuses activités et services. Sur place je vous recommande le salon de coiffure où Ryan peut aussi bien vous faire des couleurs, des coupes ou des brushings. Il ne parle que très peu l'anglais et le français donc utiliser un dictionnaire si c'est technique. La salle de sport est immense et comprend de nombreuses machines flambant neuves. Je vous recommande également le SPA et les soins qui y sont proposés. En ce qui concerne la visite de Marrakech je vous encourage à réserver via l'hotel un guide agréé qui vous fera découvrir en toute sérénité les différents monuments, places et ruelles. Vous pouvez tout faire par vous même, quand même. Enfin pour les activités extérieures elles sont un peu plus chères que si vous débrouillez tout seul. Je recommande vivement cet hôtel. Pour la réservation, j'ai un peu eu du mal via leur site.

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Nadia Saul4 years ago on

Google

4/5

(Translated by Google) Nice hotel with very welcoming staff. They have a very well-equipped gym with high-end and diverse classes and weight machines.
Not to mention golf. …

(Translated by Google) Nice hotel with very welcoming staff. They have a very well-equipped gym with high-end and diverse classes and weight machines.
Not to mention golf.
I recommend it.
(Original)
Bel hôtel avec un personnel très accueillant. Ils ont un salle de sport très bien équipée avec des cours et des appareils de musculation hauts de gamme et diversifiés.
Sans parler du golf.
Je vous le recommande.

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Michel Von Kaenel2 years ago on

Google

4/5

(Translated by Google) Michael von Kaenel
I have stayed there several times, the last time in October 2019
Hotel located outside Marrakech (accessible by taxi or free hotel shuttle), you …

(Translated by Google) Michael von Kaenel
I have stayed there several times, the last time in October 2019
Hotel located outside Marrakech (accessible by taxi or free hotel shuttle), you will find everything in this place: shops, very good restaurants, golf, swimming pool, spa and massage, bowling, gym ...||Attentive staff
the +
Free breakfast
Free WiFi, Free parking, Indoor and outdoor pools, Hot tub, Air conditioning, Pet friendly, Fitness centre, All inclusive, Spa, Bar, Restaurant, Room service, Kitchenette in some rooms, Airport shuttle, Golf, Full laundry service, Wheelchair accessible, Business center, Suitable for children
We spent 5 perfect days at the Palmeraie palace A big congratulations to all the staff who always took great care of us, especially the ladies who do the maintenance of the room and Adil from the reception, at the Clubhouse the lady who welcomes us is very helpful
for Golf the caddy are good advice
-------------------------------------------------- ----------------------------
them -
Spacious and well appointed room However the interiors are to be reviewed.
In particular the rooms which require a real refreshment
For the meals it is a pity that they have removed the half board
For Golf, the course requires a little more maintenance for the first 18 holes.
pity that the second 18 holes is no longer in service
see you soon
Michael Von Kaenel
(Original)
Michel von Kaenel
J’y ai séjourné plusieurs fois, la dernière fois en Octobre 2019
Hôtel qui se trouve en dehors de Marrakech (accessible en taxi ou en navette gratuite de l'hôtel), vous y trouvez de tout dans cet endroit : boutiques, très bons restaurants, golf, piscine, spa et massage, bowling, salle de sport...||Personnel attentif
les +
Petit-déjeuner gratuit
Wifi gratuit, parking gratuit, Piscines intérieure et extérieure, Bain à remous, Climatisation, Accepte les animaux, Centre de remise en forme, Formule tout compris, Spa, Bar, Restaurant, Service de chambre, Coin cuisine dans certaines chambres, Navette aéroport, Golf, Service complet de blanchisserie, Accessible en fauteuil roulant, Centre d'affaires, Adapté aux infants
On a passé 5 jours parfait au Palmeraie palace Un grand bravo à tout le personnel toujours aux petits soins pour nous, en particulier les dames qui font l’entretien de la chambre et Adil de la réception, au Clubhouse la dame qui nous accueille est très serviable
pour le Golf les caddy sont de bons conseils
------------------------------------------------------------------------------
les -
Chambre spacieuse et bien agencée Cependant les intérieurs sont à revoir.
Notamment les chambres qui demandent un vrai rafraîchissement
Pour les repas c’est dommage qu’ils aient supprimé la demi-pension
Pour le Golf le parcours demande un peu plus d’entretien pour le premier 18 trous
dommage que le deuxième 18 trous ne soit plus en service
à bientôt
Michel Von Kaenel

Rooms4.0

Service5.0

Location4.0

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Garbert4 years ago on

Google

2/5

(Translated by Google) On the whole, the hotel makes a solid impression. But unfortunately there were some annoying negative points: …

(Translated by Google) On the whole, the hotel makes a solid impression. But unfortunately there were some annoying negative points:
- Many dishes from the menu were not available for days (cheeseburger, sandwich, etc.) Whether it is the pre-season (mid-May), no idea.
- The service seems awkward (e.g. the plates are cleared away in the middle of the meal), something was constantly mixed up at the pool restaurant (e.g. bills that were too high)
- Reception is not very helpful and unfriendly (at check-in you get 0 information, e.g. use of the gym & spa or where our room is), you also charge extremely high fees for printing out PDF files (in our case the rental car confirmation), per Side 1 euro. Cheek!
- the restaurant prices are also very high, too high.
The punctual shuttle bus to the medina & back was good.
(Original)
Im Großen und Ganzen macht das Hotel einen soliden Eindruck. Doch leider gab es einige störende Negativpunkte:
- viele Gerichte aus der Speisekarte waren über Tage nicht verfügbar (Cheeseburger, Sandwich, etc.) Ob es an der Vorsaison liegt (Mitte Mai), keine Ahnung.
- Bedienung wirkt unbeholfen (z.B. werden die Teller quasi mitten beim Essen abgeräumt), am Poolrestaurant wurde ständig was durcheinander gebracht (z.B.zu hohe Rechnungen)
- Rezeption ist wenig hilfreich und unfreundlich (beim Check-In 0 Informationen bekommen, z.B. Nutzung Gym & Spa oder wo unser Zimmer liegt), außerdem verlangen Sie extremst Höhe Gebühren fürs das Ausdrucken von pdf-Dateien (in unserem Fall die Mietwagenbestätigung), pro Seite 1 Euro. Frechheit!
- die Restaurantpreise sind außerdem sehr hoch, zu hoch.
Gut war der pünktliche Shuttlebus zur Medina & zurück.

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Noureddine Boutmoudit3 years ago on

Google

5/5

(Translated by Google) Among the most recommended palaces to either spend better moments of relaxation and happiness in Marrakech without even going out of its enclosure is to organize grandiose events and gala nights worthy of the name whether for a dinner for two or for a group of 5 to 10 people for a group of 500 to 1000 people
(Original)
Parmi les palaces les plus recommandé pour soit passer de meilleurs moments de détente et de bonheurs a Marrakech sans même sortir de son enceinte soit pour organiser des événements grandioses et des soirées de gala dignes de ce nom que ce soit pour un dîner à deux ou pour un groupe de 5 à 10 personnes que pour un groupe de 500 à 1000 personnes

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Mohammed Addine7 months ago on

Google

5/5

(Translated by Google) A beautiful establishment that deserves to be renovated to resume its activity and its lace door in the market …

(Translated by Google) A beautiful establishment that deserves to be renovated to resume its activity and its lace door in the market
(Original)
Un bel établissement qui mérite d’être rénové pour reprendre son activité et sa porte lace dans le marché

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Souad Boukhriss4 years ago on

Google

3/5

(Translated by Google) Although it is a Palace, but very often the benefits leave something to be desired, according to the testimonies of my relatives who have resided and to whom I visited, and who will not return there, until it does not change. Unfortunately, very pleasant setting, surrounded by the palm grove, but the service needs to be revised.
(Original)
Certes c'est un Palace, mais très souvent les prestations laissent à désirer, d'après les témoignages de mes proches ayant résidé et à qui j'ai rendu visite , et qui n'y reviendront plus, tant que cela ne changera pas. Malheureusement, cadre très agréable, entouré de la palmeraie, mais le service doit être révisé.

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jalal bennouna3 years ago on

Google

5/5

(Translated by Google) Magnifico and imperial it is extraordinary for people who want to rest. A buffet of all kinds of delicacies, the pastry chef, an artist... how he prepares these petit fours, the fig tarts a real marvel.
The very welcoming staff sends a big hello to them. Passing by Abderrahim and matteri by khalid by the chef and all the staff especially the lady who makes the MSEMEN and the creps with very very good service...I thank them all. Beautiful pools and gardens all perfect. Even the maid gives us rose petals
that's wonderful. A superb big and great short golf course you must visit.
(Original)
Magnifico et impériale c'est extraordinaire pour les gens qui veulent se reposer. Un buffet de toutes sortes de gourmandise, le chef pâtissier, un artiste.. comment il dresse ces petits fours, les tartes aux figues une vraie merveille.
Le personnel très accueillants est un grand bonjour à eux. Passant par Abderrahim et matteri par khalid par les chef et tous le personnel surtout la dame qui fait le MSEMEN et les creps avec un tres très bon service...je les remercie tous. Des piscines et des jardins magnifique tous est parfait. Meme la femme de ménage nous mets des pétales de roses
c'est magnifique. Un superb grand et grand golf bref il faut visiter.

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Jean-Luc MARCHAND3 years ago on

Google

2/5

(Translated by Google) A "palace" alas "2 stars" max. "Executive suite": falbala but lack of interest for the customer who remains without hot water for 2 days before Christmas... Bad general condition (windows...).
Refuse to be at the Palmeraie golf pavilion (moreover off-centre in this vast hotel complex)!!
Immediate change therefore required.
- Bad service at the golf pavilion: breakfast: + 1/2 hour to get the bread you have to ask for again (!!) and therefore cold coffee...
- Used coffee makers (with leaks...), whatever the breakfast room.
- Bar service: you have to wait a long time.
- Meal +50€/pers: for a tajine just passable.
- Christmas dinner: turbot fish served almost cold (probably faulty turbo).
- 60 euros for a decent wine.
Hotel located in the north at 1/2 hour from the city center. 30 euros / transfer by taxi-shuttle from the hotel.
Conclusion: overrated. And really too average for its remoteness.
(Original)
Un "palace" hélas "2 étoiles" max. "Suite executive" : falbala mais désintérêt pour le client qui reste sans eau chaude pendant 2 jours avant Noël... Mauvais état général (portes-fenêtres...).
Refuser d'être au pavillon du golf de la Palmeraie (de surcroît excentré dans ce vaste complexe hôtelier) !!
Changement de suite donc exigé.
- Mauvais service au pavillon du golf : petit déjeuner : +1/2h pour avoir le pain qu'il faut réclamer à nouveau (!!) et café donc refroidi...
- Des cafetières usagées (à fuites...), quelque soit la salle de breakfast.
- Service du bar : attendre longtemps il faut.
- Repas +50€/pers : pour un tajine juste passable.
- Dîner de Noël : poisson turbot servi quasiment froid (turbo défaillant sans doute).
- 60 euros pour un vin correct.
Hôtel situé au nord à 1/2 heure du centre ville. 30 euros / transfert par taxi-navette de l'hôtel.
Conclusion : surestimé. Et vraiment trop moyen pour son éloignement.

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Alex Alexandre2 years ago on

Google

1/5

(Translated by Google) Golf way too expensive! Poor quality pitch, foul odors. Rates increased without justification. Never again this golf. Go somewhere else it's better and cheaper …

(Translated by Google) Golf way too expensive! Poor quality pitch, foul odors. Rates increased without justification. Never again this golf. Go somewhere else it's better and cheaper
(Original)
Golf beaucoup trop cher ! Terrain de mauvaise qualité, odeurs nauséabondes. Tarifs augmenté sans justification. Plus jamais ce golf. Allez ailleurs c'est mieux et moins cher

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marina marina3 years ago on

Google

4/5

(Translated by Google) I shared an ftour with friends and we unanimously found that the value for money was correct, Choice, quantity and staff efficient and smiling small flat for desserts not terrible and little variety and very fruit juice quickly missing ...
(Original)
J'ai partagé un ftour avec des amis et nous avons unanimement trouvé que le rapport qualité prix était correct, Du choix, de la quantité et du personnel efficace et souriant petit bémol pour les desserts pas terribles et peu variés et les jus de fruits très vite manquants...

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Lola Villier4 years ago on

Google

1/5

(Translated by Google) DISAPPOINTING !!!!
The beautician Very nice but no know-how. Avoid nail polish and hair removal.
It's been 4 days now and I have red spots on the shaved parts that won't come off. I'm going to have to see a dermatologist because it's very strange. Their wax is surely of very poor quality. The prices are even more expensive than in France. This is unacceptable. And as for the varnish I had to do it again tomorrow.
AVOID girls !!!!!!!
(Original)
DÉCEVANT !!!!
L’esthéticienne Très gentille mais aucun savoir faire. À éviter les poses vernis et l’epilation.
Cela fait maintenant 4 jours et j’ai des tâches rouges sur les parties épilées qui ne partent pas. Je vais devoir consulter un dermatologue car c’est très étrange. Leur cire est sûrement de très mauvaise qualité. Les tarifs sont encore plus cher qu’en France. C’est inacceptable. Et en ce qui concerne le vernis j’ai dû le refaire le le demain.
A ÉVITER les filles !!!!!!!

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Slimane karimi (Dr Multiservices)4 years ago on

Google

4/5

(Translated by Google) The essential
Rooms and floors …

(Translated by Google) The essential
Rooms and floors
This hotel has 314 rooms
Rooms at this hotel are spread over 2 floors
Arrival and departure
85% of customers were satisfied with the registration
Arrivals from 3 pm to midnight
Departure at noon
Express arrival / departure service
An airport shuttle is available 24 hours on request. Please contact the property in advance to arrange transportation.
Mandatory upon arrival
Security deposit required (by credit card or cash)
Official identification required
Accompanied travelers
children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Childcare *
Free kids club
Pets
No pets allowed
Internet
Free Wi-Fi Internet access in public areas
Free Wi-Fi in the rooms
transport network
Transfer
Airport shuttle (available 24 hours) *
(Original)
L’essentiel
Chambres et étages
Cet hôtel dispose de 314 chambres
Les chambres de cet hôtel sont réparties sur 2 étages
Arrivée et départ
85 % des clients étaient satisfaits de l’enregistrement
Arrivées de 15 h 00 à minuit
Départ à midi
Service d’arrivée/départ express
Une navette pour l'aéroport est disponible 24h sur 24 sur demande. Veuillez contacter l'établissement à l'avance pour organiser votre transport.
Obligatoire à l’arrivée
Dépôt de garantie obligatoire (par carte de crédit ou en espèces)
Pièce d'identité officielle obligatoire
Voyageurs accompagnés
Enfants
L'hébergement est gratuit pour un enfant (âgé de 5 ans ou moins) qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
Garde d'enfants *
Club enfants gratuit
Animaux de compagnie
Animaux de compagnie non admis
Internet
Accès Wi-Fi à Internet gratuit dans les espaces communs
Accès Wi-Fi à Internet gratuit dans les chambres
Transports
Transfert
Navette aéroport (disponible 24 h/24) *

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Hanane KAMAL3 years ago on

Google

2/5

(Translated by Google) Excellent service, kiss club is very good. On the other hand, the rooms and the food to be reviewed. Exorbitant prices for this standard. 5 stars no longer corresponds to the hotel
(Original)
Service excellent, kiss club est très bien. Par contre, les chambres et la nourriture à revoir. Prix exorbitants pour ce standing. 5 étoiles ne correspond plus à l'hotel

Trip typeVacation

Rooms1.0

Service5.0

Location3.0

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Marouane Chaabane4 years ago on

Google

5/5

(Translated by Google) el spacious hotel located in the palm grove, surrounded by a large golf course.
Nice room well appointed. heated outdoor and indoor pools. Delicious buffets. …

(Translated by Google) el spacious hotel located in the palm grove, surrounded by a large golf course.
Nice room well appointed. heated outdoor and indoor pools. Delicious buffets. friendly staff but a little less professional (some discrepancies; complaints, sometimes incomplete information, late check in ...).
Very well done Kid-Club with very nice and professional staff, the children were very happy and asked to come back.
Fuego Latino restaurant next door. a few shops. large parking lot.
An exotic hotel, a little far from the center of Marrakech, it is located at the northern entrance to Marrakech.
(Original)
el hôtel spacieux situé en plein palmeraie, entouré d'un grand golf.
Jolie chambre bien agencée. piscines extérieure et intérieure chauffée. Buffets délicieux. personnel sympathique mais un peu moins professionnel (quelques écarts ; plaintes, infos données parfois incomplètes, retard du check in ...).
Kid-Club très bien fait avec personnel très gentil et professionnel, les enfants étaient très contents et demandaient à revenir.
restaurant Fuego Latino à coté. quelques boutiques. parking large.
Hotel dépaysant, un peu loin du centre de Marrakech, il est situé à l'entrée nord de Marrakech.

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Julien Rs3 years ago on

Google

2/5

(Translated by Google) Old rooms with air conditioning / heating unavailable. Nice staff but long service and low quality. Well maintained garden but unheated pool …

(Translated by Google) Old rooms with air conditioning / heating unavailable. Nice staff but long service and low quality. Well maintained garden but unheated pool
(Original)
Chambres vétuste avec climatisation/chauffage indisponible. Personnel gentille mais service long et de basse qualité. Jardin bien entretenu mais piscine non chauffée

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karim gharbi4 years ago on

Google

5/5

(Translated by Google) Hotel very nice, the staff impeccable.
The shuttle is very convenient to and from the city center.
In short, everything is fine, except the price is relatively expensive! …

(Translated by Google) Hotel very nice, the staff impeccable.
The shuttle is very convenient to and from the city center.
In short, everything is fine, except the price is relatively expensive!
(Original)
Hôtel très agréable, le personnel irréprochable.
La navette est très pratique pour aller et revenir du centre ville.
Bref, tout est bien, sauf le prix qui est relativement cher!

Response from the owner4 years ago

(Translated by Google) Dear Karim,

Thank you for taking the time to write us this positive comment regarding your stay at the Palmeraie Palace.

Our vocation is to make your stay as pleasant as possible and your comment is the greatest recognition for our entire team.

We hope to have the chance to welcome you again among us.

Cordially,

(Original)

Cher Karim,

Nous vous remercions d'avoir pris le temps de nous écrire ce commentaire positif concernant votre séjour au Palmeraie Palace.

Notre vocation est de rendre votre séjour le plus agréable possible et votre commentaire est la plus grande reconnaissance pour toute notre équipe.

Nous espérons avoir la chance de vous accueillir de nouveau parmi nous.

Cordialement,

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Valérie Imeall Géar Ar An Claiomh2 years ago on

Google

5/5

(Translated by Google) Stay in March 2008. Excellent hotel and ideally located. Calm and restful. The staff are very attentive. I recommend. …

(Translated by Google) Stay in March 2008. Excellent hotel and ideally located. Calm and restful. The staff are very attentive. I recommend.
(Original)
Sejour en mars 2008. Excellent hôtel et idéalement situé. Calme et reposant. Le personnel est aux petits soins. Je recommande.

Trip typeCouple

Rooms5.0

Service5.0

Location5.0

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Sabine FETTU-DESCHAUD8 years ago on

Google

2/5

(Translated by Google) Does not deserve 5 stars: during our last stay, we noticed a total lack of organization from the management, whether in terms of table service (1 hour to take the order and 1 hour to be served), that around the swimming pool, that of the supply of towels (at 4 and a half hours more towels) and of the establishment of the invoice at the end of the stay: meals had been counted for us when they had been settled with vouchers. This Hotel is also very badly soundproofed, the children run in the corridors shouting and the doors slam! . Despite the kindness and goodwill of the staff, we regretted that priority was given to people from outside (during the weekend), compared to stays: the swimming pool was invaded by these people which created a mess monstrous at the table service of the swimming pool. For a hotel that claims to be a 5-star, international hotel, young women bathed in the swimming pool fully clothed, which denotes a total lack of hygiene! We felt like we were in a water park and not in a 5 star hotel. All this is a shame because this establishment is beautiful both in terms of the gardens and the interior and exterior decoration. I would therefore not recommend this establishment if the management does not change!
(Original)
Ne mérite pas les 5 étoiles : lors de notre dernier séjour, nous avons constaté un manque total d'organisation de la direction, que ce soit au niveau du service à table (1 heure pour prendre la commande et 1 heure pour être servi), qu'autour de la piscine, que de la fourniture de serviettes (à 4h et demie plus de serviettes) et de l'établissement de la facture en fin de séjour : des repas nous avaient été comptabilisés alors qu'ils avaient été réglés avec des vouchers. Cet Hôtel est aussi très mal insonorisé, les enfant courent dans les couloirs en criant et les portes claquent ! . Malgré la gentillesse et la bonne volonté du personnel, nous avons déploré que la priorité soit donné aux personnes de l'extérieur (lors du week end), par rapport aux séjours : la piscine a été envahie par ces personnes ce qui a créé un pagaille monstrueuse au niveau du service de table de la piscine. Pour un hôtel qui prétend être un 5 étoiles, international, des jeunes femmes se sont baignées tout habillées dans la piscine ce qui dénote un manque total d'hygiène ! Nous avions l'impression d'être dans un parc nautique et non dans un hôtel 5 étoiles. Tout ceci est fort dommage car cet établissement est beau tant au niveau des jardins que de la décoration intérieure et extérieure. Je ne recommanderais donc pas cet établissement si la direction ne change pas !

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Fatima Idnassar4 years ago on

Google

5/5

(Translated by Google) Pleasant stay, very good location of the hotel 5, excellent cuisine, friendly staff without exception. Especially our dear Amal, the housekeeper, always present. …

(Translated by Google) Pleasant stay, very good location of the hotel 5, excellent cuisine, friendly staff without exception. Especially our dear Amal, the housekeeper, always present.
Best wishes.
(Original)
Agréable séjour, très bonne situation de l hotel 5, cuisine excellente, Personnel sympa sans exception. Surtout notre chère Amal, la gouvernante, toujours présente.
Bonne continuation.

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Driss Herrati3 years ago on

Google

2/5

(Translated by Google) Room without air conditioning .... not enough deckchairs for all customers. Not enough umbrellas. Always the same salads and grilled meats at the buffet....I could go on for a long time but we have
preferred to leave and change hotel
leave and change hotel
(Original)
Chambre sans clim....pas assez Transats pour tous les clients. Pas assez de parasols. Toujours les mêmes salades et grillades au buffet....je pourrais continuer longtemps mais on a
préféré partir et changer d Hotel
partir et changer d Hotel

Trip typeVacation

Rooms3.0

Service2.0

Location3.0

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Abdellah Garmali4 years ago on

Google

5/5

(Translated by Google) The Palmeraie Golf Palace presents an architecture that combines Arabic and Moorish styles. It offers a 5000m² spa with indoor pool, steam room, sauna, hot tub, fitness center and hairdresser. Free Wi-Fi is available.
Spacious rooms feature quality fabrics and individual balconies with views of the pool, golf course or the Atlas Mountains.
The hotel has 8 restaurants offering traditional and international cuisine ranging from Moroccan cuisine to delicious Italian and Asian dishes. Buffets and snacks by the pool are also available.
The shuttle to the city center and access to the fitness center are free. A welcome tea awaits you upon your arrival. Children from 4 to 12 years old can spend the whole day at the Mini Club and enjoy many activities.
(Original)
Le Palmeraie Golf Palace présente une architecture qui allie les styles arabe et maure. Il propose un spa de 5 000 m ² doté d'une piscine intérieure, d'un hammam, d'un sauna, d'un bain à remous, d'un centre de remise en forme et d'un salon de coiffure. Une connexion Wi-Fi est accessible gratuitement.
Les chambres spacieuses disposent d'étoffes de qualité et d'un balcon individuel offrant une vue sur la piscine, le terrain de golf ou les montagnes de l'Atlas.
L'hôtel possède 8 restaurants qui proposent une cuisine traditionnelle et internationale allant de la gastronomie marocaine à de délicieux plats italiens et asiatiques. Des buffets et des collations au bord de la piscine sont également disponibles.
La navette pour le centre-ville et l'accès au centre de remise en forme sont gratuits. Un thé de bienvenue vous attend à votre arrivée. Les enfants de 4 à 12 ans peuvent passer toute la journée au Mini Club et profiter de nombreuses activités.

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Oumayma el ganate5 years ago on

Google

3/5

(Translated by Google) Nice place. Comfortable and quiet room
The food is not top in summer while in winter it is very good.
The pool is not very clean …

(Translated by Google) Nice place. Comfortable and quiet room
The food is not top in summer while in winter it is very good.
The pool is not very clean
(Original)
Lieu sympa. Chambre confortable et calme
La bouffe n'est pas top en été alors qu'en hiver c'est très bon.
La piscine n'est pas très propre

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Hubert Darnet5 years ago on

Google

4/5

(Translated by Google) Excellent food in the 4 restaurants.
Swimming pool heated at the end of December.
Large and beautiful room but sound insulation a little tight at times. …

(Translated by Google) Excellent food in the 4 restaurants.
Swimming pool heated at the end of December.
Large and beautiful room but sound insulation a little tight at times.
(Original)
Restauration excellente dans les 4 restaurants.
Piscine chauffée fin décembre.
Grande chambre et belle mais isolation sonique un peu juste parfois.

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رشيد النزاري3 years ago on

Google

5/5

(Translated by Google) I worked in one of the receptions for a group of foreign tourists. We were a group of craftsmen. They worked as calligraphers there. I wrote many names for tourists in special papers in an authentic Arabic script to be a memorial to them in this beautiful place which is a very large park
(Original)
عملت به في أحد الاستقبالات الخاصة بمجموعة من السياح الأجانب، كنا مجموعة من الحرفيين حيث عملت خطاطا هناك، كتبت العديد من الأسماء للسياح في أوراق خاصة بخط عربي أصيل كي تكون ذكرى لهم في هذا المكان الجميل والذي يعتبر منتزه كبير للغاية وغاية في الروعة

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avs avs3 years ago on

Google

4/5

(Translated by Google) Nice hotel. Very large. Sublime pools. Staff very friendly and nice. Unforgettable stay. Breakfast very diversified. Only problem KIDS CLUB and its almost military facilitators !!!! Children at home do not have the right to behave like children ... on vacation !! 😂
Outside of Marrakech but the road remains very practicable. And the palm grove is to see ... Aaaaabsolument! *
In winter, Palmeraie Palace offers activities to children by installing slides, bouncy castles and ice rink ... Paying the ice rink but hey, they have to earn money too ... 😁 😋
(Original)
Bel hôtel. Très grand. Sublimes piscines. Personnel très sympa et agréable. Séjour inoubliable. Petit déjeuner trés diversifié. Seul hic le KIDS CLUB et ses animatrices presque militaires !!!! Les enfants chez eux n'ont pas le droit de se comporter comme des enfants... en vacances !! 😂
En dehors de Marrakech mais la route reste très praticable. Et la palmeraie est à voir... Aaaaabsolument ! *
En hiver, Palmeraie Palace offre des activités aux enfants en installant des tobogants, châteaux gonflables et patinoire... Payante la patinoire mais bon, faut bien qu'ils gagnent de l'argent eux aussi... 😁 😋

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Abdalellah Alharahsheh3 years ago on

Google

5/5

(Translated by Google) 5 star hotel is distinguished by a resort and there is a golf course located on the outskirts of the city of Marrakech beautiful atmosphere and there are many beautiful swimming pools full of life because of the many foreign tourists where the rooms are clean and spacious and the breakfast buffet is beautiful and varied
(Original)
فندق ٥ نجوم مميز عباره عن ريزورت ويوجد ملعب قولف يقع على أطراف مدينه مراكش اجوائه جميله ويوجد فيه العديد من المسابح الجميله مفعم بالحياه لوجود العديد من السياح الأجانب فيه غرفه نظيفه ومرتبه واسعه وبوفيه الإفطار جميل ومتنوع

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Khaoula El Atmani3 years ago on

Google

4/5

(Translated by Google) An excellent hotel I had a stay of 4 nights I think the staff is very friendly .. Helpful the hotel is clean but the rooms a little old .. For the restaurant the pool is a marvel the italian restaurant and the Asian too .. against the Moroccan does not present dishes up to the dishes are not fresh is that frozen and it is really far from the Moroccan culinary art.
(Original)
Un excellent hôtel j'ai passé un séjour de 4 nuits je trouve que vraiment le personnel est très sympathique .. serviable l'hôtel il est propre mais les chmabres un peu vieillards.. pour la restauration le snack pisicine est une merveille le restaurant italien et le asiatique aussi .. par contre le marocain ne presente pas de plats à la hauteur les plats sont pas fraiche c est que des congelé et c'est vraiment loin de la l'art culinaire marocain.

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Boulayoun Hicham7 months ago on

Google

4/5

(Translated by Google) Nice place but unfortunately. Due to covid.... service is at a minimum. …

(Translated by Google) Nice place but unfortunately. Due to covid.... service is at a minimum.
(Original)
Bel endroit mais malheureusement. À cause du covid.... le service est au minimum.

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Flavien BOURGOIN3 years ago on

Google

1/5

(Translated by Google) I had a Ralf Lauren sweater flying in my room. No reaction from the hotel. Otherwise, the quality of meals is passable, and is not at the level of competing hotels in Marrakech. Finally, the faucets are rusty and the toiletries are passable too.
(Original)
Je me suis fait voler un pull Ralf Lauren dans ma chambre. Aucune réaction de la part de l'hôtel. Sinon, la qualité des repas est passable, et n'est pas au niveau des hôtels concurrents de Marrakech. Pour finir, les robinets sont rouillés et les produits de toilette sont passables également.

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Samir Omri4 years ago on

Google

5/5

(Translated by Google) Great hotel in Marrakech. And to begin I would say that the all inclusive formula exceeds all expectations and has nothing to do with the other hotels, on all levels: gastronomy (sublime buffet and several other theme restaurants in addition to snacks bar open all day) , places, architecture, kids village, alcoholic drinks or not, personalized service. For the sleepwalkers, two magnificent nightclubs, one of which is outdoors. I had an unforgettable family holiday and I plan to return.
(Original)
Super bel hôtel à Marrakech. Et pour commencer je dirais que la formule all inclusif dépasse toutes les attentes et n'a rien à voir avec les autres hôtels,sur tous les plan :gastronomie(buffet sublime et plusieurs autres restaurants thématiques en plus des snacks bar ouvert toute la journée ), lieux, architecture, kids village, boissons alcoolisées ou non, service personnalisé. Pour les somnambule 😀deux magnifiques boîtes de nuit dont une en plein air. J'ai vécu un séjour inoubliable en famille et je compte bien revenir.

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Azzdine Fatil5 months ago on

Google

5/5

(Translated by Google) The place is safe and efficient
(Original)
المكان آمن وفعال

Vivement Lesvacancesa month ago on

Google

4/5

(Translated by Google) I will return very soon
(Original)
J'y retournerai très bientôt

Rooms3.0

Service3.0

Location3.0

imane Idrissi ouedrhiri5 years ago on

Google

5/5

(Translated by Google) First of all, we would like to thank karima & Adil for this impromptu getaway.
We arrived well, the Palace is irreproachable, superb staff welcome accompanied …

(Translated by Google) First of all, we would like to thank karima & Adil for this impromptu getaway.
We arrived well, the Palace is irreproachable, superb staff welcome accompanied by a welcome drink, the room is very spacious and the beds as cottony as clouds, Moroccan chic atmosphere. Gourmet dinner at the Italian restaurant, an explosion of flavors for our palates, the Asian restaurant is just beautiful too (hat low to the chef) ... In short, a stay that promises to be auspicious,
Voyageusement yours ...
(Original)
Prime d'abord , nous tenons à remercier karima& Adil pour cette escapade impromptue.
Nous sommes bien arrivées , le Palace est irréprochable, superbe accueil du staff accompagné d'un welcome-drink , la chambre est très spacieuse et les lits aussi cotonneux que des nuages , ambiance Moroccan chic . Dîner gastronomique au restau italien , une explosion de saveurs pour nos palais, le restaurant asiatique est juste magnifique aussi(chapeau bas au chef de cuisine)...Bref, un séjour qui s'annonce sous les meilleurs auspices ,
Voyageusement vôtre ...

Response from the owner5 years ago

(Translated by Google) Dear Iman,

Thank you for taking the time to share your experience following your recent stay at the Palmeraie Palace.

Your comment is a great reward for all the teams who are committed to providing our guests with exceptional moments.

We sincerely thank you for your trust and look forward to welcoming you again very soon.

Sincerely,

(Original)

Chère Imane,

Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre récent séjour au Palmeraie Palace.

Votre commentaire est une belle récompense pour toutes les équipes qui ont à cœur de faire vivre des moments d'exception à nos hôtes.

Nous vous remercions sincèrement de votre confiance et au plaisir de vous recevoir à nouveau très prochainement.

Très cordialement,

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Dr. Rathgeb vom Rath6 years ago on

Google

4/5

(Translated by Google) We have been golfers in the Palmeraie for 6 years
Especially the rooms facing the oriental gardens are beautiful and quiet …

(Translated by Google) We have been golfers in the Palmeraie for 6 years
Especially the rooms facing the oriental gardens are beautiful and quiet
The service is excellent and the staff extremely warm.
The hotel's own shuttle takes you to the various golf courses.
Especially Karima helps to explore new excellent restaurants in Marrakech and organizes everything that is needed.
The ideal hotel for golfers. The new Asian restaurant Asia Bay deserves a special mention.
But the others are also worth checking out.
Sissy and Ingomar Naudts
(Original)
Wir sind als Golfer seit 6 Jahren in der Palmeraie
Besonders die Zimmer zu den orientalischen Gärten sind wunderschön und ruhig
Der Service ist hervorragend und des Personal außerordentlich herzlich.
Zu den verschiedenen Golfplätzen wird man vom hoteleigenen Shuttle gefahren.
Besonders Karima hilft bei der Erkundung neuer hervorragende Restaurants in Marrakesch und organisiert alles was benötigt wird.
Für Golfer das ideale Hotel. Besonders hervorzuheben ist das neue asiatische Restaurant Asia Bay.
Aber auch die anderen lohnt es sich aufzusuchen.
Sissy und Ingomar Naudts

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Jochen Fuchs3 years ago on

Google

3/5

(Translated by Google) Hotel is getting old, the bathrooms should be renovated. The service is partially disorganized. The breakfast room has the flair of a station concourse. …

(Translated by Google) Hotel is getting old, the bathrooms should be renovated. The service is partially disorganized. The breakfast room has the flair of a station concourse.
(Original)
Hotel ist in die Jahre gekommen, die Bäder sollten dringend renoviert werden. Der Service ist teilweisen unorganisiert. Der Frühstücksraum hat den Flair einer Bahnhofshalle.

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Nouh El hadadi4 years ago on

Google

5/5

(Translated by Google) Exclusive Rates - Charm, tranquility and relaxation! Free WIFI. On classification. Free access to the SPA. VIP welcome. 15% discount. Late check out 14H00. Services: Baby-Sitter, Bank.
(Original)
Tarifs Exclusifs - Charme, tranquillité et détente ! Wi-Fi gratuit. Sur classement. Accès gratuit au SPA. Accueil VIP. 15% de réduction. Départ tardif 14H00. Services: Baby-Sitter, Banque.

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Christine Morlet CSP3 years ago on

Google

3/5

(Translated by Google) Charming staff however rather dated rooms with ragged cushions. Average cleanliness (found hair on the floor in the toilet) …

(Translated by Google) Charming staff however rather dated rooms with ragged cushions. Average cleanliness (found hair on the floor in the toilet)
(Original)
Personnel charmant cependant chambres assez vétustes avec coussins qui partent en lambeaux. Propreté moyenne (ai trouvé des poils par terre dans les toilettes)

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Di Ts3 years ago on

Google

5/5

(Translated by Google) I attended a conference on Islamic finance, it has large exhibition hall and conference, it is well equipped. The staff is welcoming and very pleasant. …

(Translated by Google) I attended a conference on Islamic finance, it has large exhibition hall and conference, it is well equipped. The staff is welcoming and very pleasant.
(Original)
J'ai assisté à une conférence sur la finance islamique, il a des grandes salle d'exposition et de conférences, il est bien équipé. Le personnel est accueillant et très agréable.

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Ibn Ziyad Hamid6 years ago on

Google

5/5

(Translated by Google) The site is beautiful, calm and welcoming. Authentic architecture both outdoors and indoors. Friendly staff at the service of the guests. …

(Translated by Google) The site is beautiful, calm and welcoming. Authentic architecture both outdoors and indoors. Friendly staff at the service of the guests.
(Original)
Le site est magnifique, calme et accueillant. Architecture authentique aussi bien à l'extérieur qu'à l'intérieur. Personnel sympathique au service des clients.

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youssef zahmoun3 years ago on

Google

4/5

(Translated by Google) Very nice place with a splendid pool! Great choices of restaurants for all tastes
Great choices of proposed activities …

(Translated by Google) Very nice place with a splendid pool! Great choices of restaurants for all tastes
Great choices of proposed activities
Special mention for Rony host who has concocted a delicious beef Tagine via a group cooking class after enjoying the aquaghm
(Original)
Très agréable endroit avec une splendide piscine ! Grands choix de restos pour tous les goûts
Grands choix d’activités proposées
Mention spéciale pour Rony animateur qui nous a concocté un délicieux Tagine de bœuf via un cours collectif de cuisine après avoir apprécié l’aquaghm

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Fatima Chrifa Idrissia3 years ago on

Google

1/5

(Translated by Google) Old equipment room. Phone room down. Broken elevator. Slow reception. Lack of variety restoration. Short hotel to renovate otherwise remains as a 3-star hotel …

(Translated by Google) Old equipment room. Phone room down. Broken elevator. Slow reception. Lack of variety restoration. Short hotel to renovate otherwise remains as a 3-star hotel
(Original)
Vieux équipements chambre. Téléphone chambre en panne. Ascenseur en panne. Réception lente. Manque de variété restauration. Bref hôtel à rénover sinon reste comme hôtel 3 étoiles

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BENJAMIN D3 years ago on

Google

2/5

(Translated by Google) Too bad for a 5 star that the majority of services were not accessible and the staff was not always listening to us. We all caught the tour without leaving the hotel. …

(Translated by Google) Too bad for a 5 star that the majority of services were not accessible and the staff was not always listening to us. We all caught the tour without leaving the hotel.
(Original)
Dommage pour un 5 étoiles que la majorité des services n'étaient pas accessible et que le personnel n'était pas toujours à notre écoute. On a tous attrapé la toursita sans avoir quitté l'hôtel.

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Yerulan Ataibekov3 years ago on

Google

4/5

(Translated by Google) Good hotel for large conferences. The visit is related to the Annual Meeting of the IDB. Delicious food. Polite waiters. …

(Translated by Google) Good hotel for large conferences. The visit is related to the Annual Meeting of the IDB. Delicious food. Polite waiters.
(Original)
Хорошая гостиница для проведения больших конференций. Посещение связано с проведением Годового Собрания ИБР. Вкусное питание. Вежливые официанты.

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sebastian venier4 years ago on

Google

3/5

(Translated by Google) A lot of smoke and little roast. Usual caravan for tourists. Bad food and neglected details (cleaning, breakages, malfunctions, etc.) …

(Translated by Google) A lot of smoke and little roast. Usual caravan for tourists. Bad food and neglected details (cleaning, breakages, malfunctions, etc.)
(Original)
Tanto fumo e poco arrosto. Solito carrozzone per turisti. Cucina pessima e dettagli trascurati ( pulizie, rotture, malfunzionamenti, ecc.)

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El Kamel El Mrani4 years ago on

Google

4/5

(Translated by Google) Mythical place in the Palmeraie but which is starting to get old, especially in terms of accommodation and catering.
On the other hand, the flower gardens and the swimming pools are magnificent.
(Original)
Lieu mythique de la Palmeraie mais qui commence à prendre un petit coup de vieux notamment au niveau de l'hébergement et de la restauration.
Par contre les jardins fleuris et les piscines sont magnifiques.

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David Escobedo Gutierrez5 years ago on

Google

5/5

(Translated by Google) An oasis of calm 10 minutes from the medina. If you go to Marrakech it is definitely worth staying at this hotel. Attentive and friendly staff, impeccable facilities, all services (currency exchange, taxis, spa, guides, golf course, nightclubs, restaurants, bar ... etc), with many beautiful spots and above all tranquility, silence and security.
(Original)
Un oasis de calma a 10 minutos de la medina. Si vas a Marrakech sin duda merece la pena alojarte en este hotel. Personal atento y amable, instalaciones impecables, todos los servicios (cambio de divisas, taxis, spa, guias, campo de golf, discotecas, restaurantes, bar...etc), con muchos rincones preciosos y sobretodo tranquilidad, silencio y seguridad.

Response from the owner5 years ago

(Translated by Google) Dear David,

We greatly appreciate your comments regarding your stay at the Palmeraie Palace. It's always a pleasure to receive compliments.

Thanking you once again for sharing your experience with us and hoping that your next visit is as pleasant as the previous one.

Receive a cordial greeting.

(Original)

Estimado David,

Le agradecemos enormemente por sus comentarios en relación a su estancia en el Palmeraie Palace. Es siempre un placer recibir comentarios positivos.

Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.

Reciba un cordial saludo.

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Yasmina Akrab4 years ago on

Google

5/5

(Translated by Google) I spent 3 days here, the room was organized, the reception was affordable. I enjoyed the time with the workers of the hotel Mstaiti Amin Atik and Hafid and Aziz and Karima and Bibi
I hope to meet you next year Thank you for everything
(Original)
J'ai passé 3 jours dans cet hôtel, la chambre était organisée, la réception était abordable. J'ai apprécié le temps avec les travailleurs de l'hôtel Mstaiti Amin Atik et Hafid et Aziz et Karima et Bibi
J'espère te rencontrer l'année prochaine Merci pour tout

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BENELHAJ Sara6 years ago on

Google

5/5

(Translated by Google) I loved the way they greeted us, the reception, comfort, cleanliness, everything is amazing I want to come back labas for a weekend. I also want to thank very much Brahim who is in receipt for all his efforts for his customers.
(Original)
j'ai trop aimé la façon dont ils nous ont acceuillis , la réception , le confort , la propreté , tout est extraordinaire je veux bien revenir labas pour un weekend. Je tiens aussi à remercier très fort Brahim qui est en réception pour tous ses efforts fournis pour sa clientèle.

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Tariq Belgnaoui4 years ago on

Google

3/5

(Translated by Google) Nice room, well organized. Only small problem: mosquitoes ... otherwise for the rest: a perfect stay. …

(Translated by Google) Nice room, well organized. Only small problem: mosquitoes ... otherwise for the rest: a perfect stay.
(Original)
Belle chambre , bien organisée . Seul petit souci : les moustiques... sinon pour le reste :un séjour parfait .

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Frederic Blanc4 months ago on

Google

5/5

(Translated by Google) Just perfect.
(Original)
Tout simplement parfait.

Rooms5.0

Service5.0

Location5.0

Stessy Gabet5 years ago on

Google

5/5

(Translated by Google) A visit to the Spa en Duo between real expert hands. Wonderful site, we were very well received by the hotel manager. …

(Translated by Google) A visit to the Spa en Duo between real expert hands. Wonderful site, we were very well received by the hotel manager.
(Original)
Un passage au Spa en Duo entre de vrai mains expertes. Site merveilleux, nous avons été très bien accueillie par le directeur de l'hôtellerie.

Response from the owner5 years ago

(Translated by Google) Dear Stessy,

We are happy that you had a wonderful experience during your visit to our Spa.

Our teams work hard to make every customer feel special.

Reading your comment is recognition for us. We hope to have the pleasure of welcoming you again.

Best regards

(Original)

Chère Stessy,

Nous sommes heureux que vous ayez eu une expérience formidable lors de votre passage dans notre Spa.

Nos équipes travaillent fort pour que chaque client se sente spécial.

Lire votre commentaire est une reconnaissance pour nous. Nous espérons avoir le plaisir de vous accueillir à nouveau.

Meilleures salutations

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El Ghali CHAOUI4 years ago on

Google

5/5

(Translated by Google) Super ftour of Ramadan with my wife, thank you to the Executive Chef Mr. Hassan as well as to Chef Abdessamad and also the service team. They were all taken care of. thanks again
(Original)
Super ftour du ramadan en compagnie de mon épouse, merci au Chef exécutif M. Hassan ainsi qu'au chef Abdessamad et aussi l'équipe service. Ils ont tous été aux petits soins. Merci encore

Response from the owner4 years ago

(Translated by Google) Valued customer,

We thank you for taking the time to share your experience and we are delighted that you enjoyed our Ftour.

We hope to welcome you again at the Palmeraie Palace.

Cordially,

Mariama B / Customer Relations Manager

(Original)

Cher Client,

Nous vous remercions d'avoir pris le temps de partager votre expérience et nous sommes ravis que vous ayez apprécié notre Ftour.

Nous espérons vous accueillir de nouveau au Palmeraie Palace.

Cordialement,

Mariama B / Responsable relation client

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Aicha F4 years ago on

Google

5/5

(Translated by Google) Good food and great service especially the beautiful and sour Mariam even her chef khalid :-) :-) have a great welcome and professionalism. I recommend all Italian and Italian tourists n
(Original)
Buona cucina e ottimo servizio specialmente la belissima e souridente Mariam anche il suo chef khalid :-) :-) hanno una ottima accoglienza e professionalità .Raccomando a tutti i turisti italiani e nn italiani ❤

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michel ballesta3 years ago on

Google

4/5

(Translated by Google) Very nice hotel, personal listening and very attentive.
I recommend especially for those who have children. …

(Translated by Google) Very nice hotel, personal listening and very attentive.
I recommend especially for those who have children.
(Original)
Très bel Hôtel, personnels à l'écoute et très attentionné.
Je recommande surtout pour ceux qui on des enfants.

Trip typeFamily

Rooms4.0

Service5.0

Location5.0

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explorer Experience3 years ago on

Google

5/5

(Translated by Google) 8 days of exceptional discovery for this establishment all in quality. This hotel deserves 5 stars for all-in dining. one of the best establishment all in **** on Marrakech.
@to follow
(Original)
8 jours de découverte exceptionnel pour cet établissement all in de qualité. Cet hôtel mérite 5 étoiles pour des repas all in . un des meilleurs établissement all in **** sur Marrakech.
@suivre

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Mouna OXO4 years ago on

Google

2/5

(Translated by Google) Disappointed with the food, basic breakfast not worthy of a palace or 5 stars, we took the formula all inclusive but on site no buffet for dinner and dinner, otherwise correct room and good service too.
(Original)
déçue de la bouffe, petit dej basique pas digne d un palace ou 5 étoiles, on a pris la formule all inclusive mais sur place pas de buffet pour le dej et dinner, sinon chambre correcte et bon service aussi.

Response from the owner4 years ago

(Translated by Google) Valued customer,

Thank you for staying at the Palmeraie Palace. We are delighted to read that you liked our rooms.

We are surprised to read that your breakfast experience was so disappointing and please accept our apologies.

We have already forwarded your message to our catering service who will take steps to ensure that this does not happen again.

We hope to have the opportunity to welcome you again in better circumstances.

Best regards,

(Original)

Cher Client,

Nous vous remercions d’avoir séjourné au Palmeraie Palace. Nous sommes ravis de lire que nos chambres vous ont plu.

Nous sommes étonnés de lire que votre expérience petit déjeuner ait été à ce point décevante et nous vous prions de bien vouloir accepter nos excuses.

Nous avons d’ores et déjà transmis votre message à notre service de restauration qui prendra les mesures pour que cela ne se reproduise plus.

Nous espérons avoir l’opportunité de vous accueillir de nouveau chez nous dans de meilleures circonstances.

Meilleures salutations,

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Stephane Leandri5 years ago on

Google

5/5

(Translated by Google) Very nice site the services are of quality but not comparable with a hotel of the same level in France, small deficiencies in the restoration, the management of the customers, does not remove anything to the charm of the place
(Original)
Très beau site les prestations sont de qualité mais pas comparable avec un hôtel du même niveau en France, des petites lacunes dans la restauration , la gestion des clients , n'enlève rien au charme du lieu

Response from the owner5 years ago

(Translated by Google) Dear Stephane,

First of all, we thank you for your comment.

The feedback from our customers is essential to us in order to improve our quality of service.

We are delighted that you enjoyed your stay overall, looking forward to welcoming you during your next stay.

Good for you,

(Original)

Cher Stephane,

Nous vous remercions tout d'abord pour votre commentaire.

Le retour de nos clients nous est primordial afin d'améliorer notre qualité de service.

Nous sommes ravis que votre séjour vous ait plu dans l'ensemble, au plaisir de vous recevoir lors d'un prochain séjour.

Bien à vous,

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Markus Bergmann4 years ago on

Google

3/5

(Translated by Google) Formerly luxury hotel, however, the age is very strong. For lobby makes a very upscale impression, which has faded in the rooms but longer. …

(Translated by Google) Formerly luxury hotel, however, the age is very strong. For lobby makes a very upscale impression, which has faded in the rooms but longer.
(Original)
Ehemals Luxushotel, das allerdings stark in die Jahre gekommen ist. Für Empfangshalle macht einen sehr gehobenen Eindruck, der bei den Zimmern allerdings schon länger verblasst ist.

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Jean-Paul L5 years ago on

Google

3/5

(Translated by Google) Very nice place but unfriendly staff. This is the counterpart of all-inclusive packages: the staff makes less effort …

(Translated by Google) Very nice place but unfriendly staff. This is the counterpart of all-inclusive packages: the staff makes less effort
(Original)
Très bel endroit mais staff mal aimable. C'est la contrepartie des forfaits tout compris : le staff fait moins d'efforts

Response from the owner5 years ago

(Translated by Google) Dear John Paul,

Thank you for taking the time to share your review following your stay with us.

We are nevertheless surprised to read your comment, which does not correspond to the image and the quality of service that we wish to deliver to our customers.

We hope that you will soon give our teams another chance to prove their commitment to you and thus show you their usual know-how and know-how.

Cordially,

(Original)

Cher Jean Paul,

Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour parmi nous.

Nous sommes néanmoins surpris de lire votre commentaire, qui ne correspond pas à l'image et à la qualité de service que nous souhaitons délivrer à nos clients.

Nous espérons que vous donnerez prochainement une nouvelle chance à nos équipes de vous prouver leur engagement et ainsi, vous montrer leur savoir-faire et savoir recevoir habituels.

Cordialement,

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Fatima Niang4 years ago on

Google

4/5

(Translated by Google) Magnificent, unforgettable stay in the hotel, relax, welcome, kindness of hotel staff especially Mlle Mariam ... In any case, thank you for everything. …

(Translated by Google) Magnificent, unforgettable stay in the hotel, relax, welcome, kindness of hotel staff especially Mlle Mariam ... In any case, thank you for everything.
See you soon
(Original)
Magnifique, innoubliable séjour dans l'hôtel , relax, accueil, gentillesse de personnel de l'hôtel surtout Mlle Mariam ... En tout cas merci pour tout.
A très bientôt

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Manuel BLERON6 years ago on

Google

4/5

(Translated by Google) Very beautiful, exceptional pool, very comfortable rooms but something is missing in the management to reach the status of palace! …

(Translated by Google) Very beautiful, exceptional pool, very comfortable rooms but something is missing in the management to reach the status of palace!
(Original)
Très beau, piscine exceptionnelle, chambres très confortables mais il manque quelque chose dans la gestion pour arriver au statut de palace !

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Mly Ibrahim ELALAMY4 years ago on

Google

3/5

(Translated by Google) Nice background but a little old hotel for a 5 star. Requires a good renovation …

(Translated by Google) Nice background but a little old hotel for a 5 star. Requires a good renovation
(Original)
Beau fond mais hôtel un peu vieux pour un 5 étoiles . Nécessite une bonne rénovation

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Abdoulaye Toure4 years ago on

Google

4/5

(Translated by Google) Beautiful setting and impeccable service. Far from the city however what makes tourism and traveling difficult if not conveyed …

(Translated by Google) Beautiful setting and impeccable service. Far from the city however what makes tourism and traveling difficult if not conveyed
(Original)
Beau cadre et service impeccable. Éloigné de la ville cependant ce qui rend le tourisme et les déplacements difficiles si non véhiculé

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İdame Organizasyon5 years ago on

Google

2/5

(Translated by Google) A hotel worth only two stars. It is worth remembering that the hotel's service carries you with a fee after the vehicle is full. …

(Translated by Google) A hotel worth only two stars. It is worth remembering that the hotel's service carries you with a fee after the vehicle is full.
(Original)
Sadece iki yıldız değerinde bir otel. Hatırlatmakta fayda var, otelin servisi araç dolduktan sonra sizi ücretle taşıyor.

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Alain Roland2 years ago on

Google

3/5

(Translated by Google) Hotel that does not deserve 5 stars despite the real efforts of some employees. Very disappointed ! …

(Translated by Google) Hotel that does not deserve 5 stars despite the real efforts of some employees. Very disappointed !
(Original)
Hôtel qui ne mérite en rien 5 étoiles malgré les réelles efforts de certains employés. Très déçu !

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Said Benamar3 years ago on

Google

3/5

(Translated by Google) Even if it is from a time it can not increase its capacity of filling with a minimum by improving the services (you service restaurant equipment of the room) …

(Translated by Google) Even if it is from a time it can not increase its capacity of filling with a minimum by improving the services (you service restaurant equipment of the room)
(Original)
Même si il est d une époque il peut tours augme ne sa capacité de remplissage avec un minimum en améliorant les services ( toi service restaurant équipement des chambre )

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Franck Ziet4 years ago on

Google

4/5

(Translated by Google) Bel Hotel, aging but the staff is pleasant and helpful. The setting is superb …

(Translated by Google) Bel Hotel, aging but the staff is pleasant and helpful. The setting is superb
(Original)
Bel Hotel, vieillissant mais le personnel est agréable et serviable . Le cadre y est superbe

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Alejandro Estrada5 years ago on

Google

3/5

(Translated by Google) Comfortable and clean. There is no pool with games for children. The pool restaurant closes at 5pm and the bar at 7pm. Last night 9pm... …

(Translated by Google) Comfortable and clean. There is no pool with games for children. The pool restaurant closes at 5pm and the bar at 7pm. Last night 9pm...
(Original)
Cómodo y limpio. No hay piscina con juegos para niños. El restaurante de la piscina cierra 5pm y el bar 7pm. Anochese 9pm...

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badrassila20053 years ago on

Google

1/5

(Translated by Google) no. reception service no personal unwelcoming
room service zero (I asked for a cheese burger we delivered a burger without cheese and I asked to come and change it after we brought a plate of cheese to add it)
(Original)
nul. service d'accueil nul personnel non accueillant
room service zero (j ai demande un cheese burger on m a livré un burger sans fromage et j ai demande de venir le changer apres on m a apporté une assiete de fromage pour l'ajouter)

Trip typeVacation · Solo

Rooms1.0

Service2.0

Location3.0

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Angelika von Dembinski3 years ago on

Google

3/5

(Translated by Google) This hotel was an old house with the effort to do everything right. Unfortunately, the solution was with the
Restaurant catering hopelessly wrong. …

(Translated by Google) This hotel was an old house with the effort to do everything right. Unfortunately, the solution was with the
Restaurant catering hopelessly wrong.
(Original)
Dieses Hotel war ein in die Jahre gekommenes Haus mit den Bemühungen alles richtig zu machen. Leider war die Lösung mit der
Restaurantbewirtung hoffnungslos daneben.

Trip typeVacation

Rooms2.0

Service2.0

Location2.0

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nanaisha3 years ago on

Google

4/5

(Translated by Google) Very nice hotel. Friendly and attentive staff. I highly recommend. …

(Translated by Google) Very nice hotel. Friendly and attentive staff. I highly recommend.
(Original)
Très bel hôtel. Personnel sympathique et à l'écoute. Je recommande vivement.

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Paco Prieto3 years ago on

Google

5/5

(Translated by Google) Very good choice. Totally recommended Spectacular pool. Very friendly staff …

(Translated by Google) Very good choice. Totally recommended Spectacular pool. Very friendly staff
(Original)
Muy buena elección. Recomendable totalmente. Espectacular piscina. Personal muy amable

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Mehdi Bouayad4 years ago on

Google

5/5

(Translated by Google) Spacious and well appointed room. Super setting with a splendid swimming pool. Old breakfast room …

(Translated by Google) Spacious and well appointed room. Super setting with a splendid swimming pool. Old breakfast room
(Original)
Chambre vaste et bien aménagé. Super cadre avec une splendide piscine. Salle du petit dej vieillote

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mashil mashila year ago on

Google

5/5

(Translated by Google) Fantastic hotel, friendly staff, an architectural masterpiece in you, Marrakech …

(Translated by Google) Fantastic hotel, friendly staff, an architectural masterpiece in you, Marrakech
(Original)
فندق رائع موظفين ودودين تحفة معمارية فيك يامراكش

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Mehdi M4 years ago on

Google

4/5

(Translated by Google) Hotel located in 1 huge complex, a little too limited. Pool that should be bigger. Decent breakfast …

(Translated by Google) Hotel located in 1 huge complex, a little too limited. Pool that should be bigger. Decent breakfast
(Original)
Hotel situé dans 1 complexe immense, limite un peu trop. Piscine qui meriteraient d'être plus grande. Petit dej correct

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Souad Lahlou Jaidi3 years ago on

Google

3/5

(Translated by Google) Has lost its splendour. Room smells of cigars, the whole thing defrayed, carpets in the hallway stained, the hotel needs to be refreshed …

(Translated by Google) Has lost its splendour. Room smells of cigars, the whole thing defrayed, carpets in the hallway stained, the hotel needs to be refreshed
(Original)
A perdu de sa splendeur. Chambre sent le cigare, l ensemble defraichi , moquettes dans couloir tachee, l hôtel est à rafraîchir

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RICHARD GUILLERY2 years ago on

Google

3/5

(Translated by Google) BEAUTIFUL ESTABLISHMENT WITH RESTAURANTS WITH SERVICE THE CARD SET OF EXCEPTIONAL MENUS WITH IMPECCABLE SERVICE. The big problem is a huge complex without any animation and atmosphere.
(Original)
BEL ÉTABLISSEMENT AVEC DES RESTAURANTS AVEC SERVICE LA CARTE ENSEMBLE DES MENUS EXCEPTIONNELS AVEC UN SERVICE IMPECCABLE.Le gros problème c’est un complexe immense sans aucune animation et ambiance.

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Mostafa Ouezekhti2 years ago on

Google

2/5

(Translated by Google) Golf without interest, very average practice much too expensive for what it deserves! Very poorly maintained, not recommended! …

(Translated by Google) Golf without interest, very average practice much too expensive for what it deserves! Very poorly maintained, not recommended!
(Original)
Golf sans intérêt, practice très moyen beaucoup trop cher pour ce que cela mérite ! Très mal entretenu, à déconseiller !

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Florence Flo744 years ago on

Google

3/5

(Translated by Google) Superb but aging place .... And the lunch and dinner buffets are not up to a 5 star …

(Translated by Google) Superb but aging place .... And the lunch and dinner buffets are not up to a 5 star
(Original)
Lieu superbe mais vieillissant....Et les buffets de déjeuner et dîner ne sont pas à la hauteur de un 5 etoiles

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Aila Machado5 years ago on

Google

5/5

(Translated by Google) Very nice hotel, great service! Good leisure options, great breakfast and 4 restaurant options. …

(Translated by Google) Very nice hotel, great service! Good leisure options, great breakfast and 4 restaurant options.
(Original)
Hotel muito agradável, ótimo serviço! Boas opções de lazer, ótimo café da manhã e 4 opções de restaurantes.

Response from the owner5 years ago

Dear Alla,

It was a delight to read your positive review further to your stay at the Palmeraie Palace hotel.

We can only hope we will have the pleasure to welcome you again very soon.

Yours sincerely,

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Michele Murray4 years ago on

Google

5/5

(Translated by Google) Friendly, discreet staff. Clean. I would have liked a small shop / kiosk in the du Golf. …

(Translated by Google) Friendly, discreet staff. Clean. I would have liked a small shop / kiosk in the du Golf.
(Original)
Freundliches, diskretes Personal. Sauber. Ich hätte mir einen kleinen Laden/Kiosk im du Golf gewünscht.

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Abdel Ali Arib2 years ago on

Google

4/5

(Translated by Google) Very pleasant surroundings. Very competent golfing sector. Restoration, can do better. …

(Translated by Google) Very pleasant surroundings. Very competent golfing sector. Restoration, can do better.
(Original)
Cadre très agréable. Secteur golfique , très compétent. Restauration , peut mieux faire .

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Massimo Forfori4 years ago on

Google

5/5

(Translated by Google) Large and beautiful and welcoming structure, an oasis of inestimable artistic value …

(Translated by Google) Large and beautiful and welcoming structure, an oasis of inestimable artistic value
(Original)
Grande e bella ed accogliente struttura ,oasi di inestimabile valore artistico

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alizée audrain4 years ago on

Google

4/5

(Translated by Google) Very good hotel with nice apartments and a beautiful lake view, golf course, swimming pool …

(Translated by Google) Very good hotel with nice apartments and a beautiful lake view, golf course, swimming pool
(Original)
Très bon hôtel avec des beau appartements et une belle vue sur lac,terrain de golf,piscine

Response from the owner4 years ago

(Translated by Google) Dear Allizee,

We thank you for taking the time to share your opinion following your stay at the Palmeraie Palace.

It is a pleasure to read that you appreciated our structure.

Looking forward to welcoming you again.

(Original)

Chère Allizée,

Nous vous remercions d’avoir pris le temps de nous faire part de votre avis suite à votre séjour au Palmeraie Palace.

C'est un plaisir de lire que vous avez apprécié notre structure.

Au plaisir de vous accueillir de nouveau .

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M E4 years ago on

Google

3/5

(Translated by Google) cleanliness, the environment. but food is expensive because of quality. the staff not too friendly. …

(Translated by Google) cleanliness, the environment. but food is expensive because of quality. the staff not too friendly.
(Original)
la propreté,l environnement. mais la nourriture est chère par apport a la qualité. le personnels pas trop conviviales.

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CATHY KOUAME3 years ago on

Google

3/5

(Translated by Google) Vast hotel beautiful but in need of renovation at the level of the rooms …

(Translated by Google) Vast hotel beautiful but in need of renovation at the level of the rooms
(Original)
Vaste hôtel beau mais ayant besoin de rénovation au niveau des chambres

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lisa SAPONARA4 years ago on

Google

4/5

(Translated by Google) Excellent hotel despite a fairly cold welcome, the staff is very caring …

(Translated by Google) Excellent hotel despite a fairly cold welcome, the staff is very caring
(Original)
Excellent hôtel malgré un accueil assez froid, le personnel est aux petits soins

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Sunny4 years ago on

Google

3/5

(Translated by Google) A good place to relax comfortably (Club Med type)
If you want to go out to the city for sightseeing, you have to pay an unusually …

(Translated by Google) A good place to relax comfortably (Club Med type)
If you want to go out to the city for sightseeing, you have to pay an unusually expensive taxi fare (Dh300 for round trip).
(Original)
편안하게 휴식하기에 좋을 장소 (클럽메드형)
관광하려고 시내 나가려면 비상식적으로 비싼 택시비(왕복기준 300디람)를 내야 함

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s cohen2 years ago on

Google

4/5

(Translated by Google) place to rest in peace but the hotel still needs refreshment …

(Translated by Google) place to rest in peace but the hotel still needs refreshment
(Original)
endroit pour se reposer au calme mais l'hôtel a quand même besoin de rafraîchissement

Trip typeVacation

Rooms4.0

Service5.0

Location5.0

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Michel Faubert DIATTA4 years ago on

Google

5/5

(Translated by Google) If there is a hotel that I will recommend in Marrakech, it is this one ... Professionalism, Comfort, Hygiene, Security, ... meet there! …

(Translated by Google) If there is a hotel that I will recommend in Marrakech, it is this one ... Professionalism, Comfort, Hygiene, Security, ... meet there!
(Original)
S'il y a un hôtel que je recommanderai au Marrakech, c'est bien celui-ci... Professionnalisme, Confort, Hygiène, Sécurité,... s'y retrouvent !

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Sophie Heraut2 years ago on

Google

5/5

(Translated by Google) Super luxury. Hypercomfortable mattresses. Beautiful gardens and swimming pools. …

(Translated by Google) Super luxury. Hypercomfortable mattresses. Beautiful gardens and swimming pools.
(Original)
Super luxe. Matelas hyperconfortables. Des jardins et des piscines superbes.

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BISSE-BI-ENGONE MARIE LOUP5 years ago on

Google

4/5

(Translated by Google) My stay was beautiful really loved it ... especially in rooms 6145 and 6166 …

(Translated by Google) My stay was beautiful really loved it ... especially in rooms 6145 and 6166
(Original)
Mon séjour était magnifique vraiment j'ai adoré... Surtout dans les chambres 6145 et 6166

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Hajib Bazouz4 years ago on

Google

5/5

(Translated by Google) Large hotel spacious and quiet room large garden and swimming pool very varied breakfast …

(Translated by Google) Large hotel spacious and quiet room large garden and swimming pool very varied breakfast
(Original)
Grande hôtel chambre spacieuse et calme grand jardin et piscine petit déjeuner très varié

Response from the owner4 years ago

(Translated by Google) Dear Hajib,

Thank you for taking the time to share your experience.

It is a pleasure to read that you appreciated the architecture of our structure.

Looking forward to welcoming you again at the Palmeraie Palace.

Good for you,

Mariama B / Guest Relations Manager

(Original)

Cher Hajib,

Nous vous remercions d'avoir pris le temps de partager votre expérience.

C'est un plaisir de lire que vous avez apprécié l'architecture de notre structure.

Au plaisir de vous recevoir de nouveau au Palmeraie Palace.

Bien à vous,

Mariama B / Responsable Relations Clients

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O.M6 years ago on

Google

4/5

(Translated by Google) The palace is beautiful, very comfortable and complete in terms of amenities; However, it is not near the city center, a 15-minute drive away …

(Translated by Google) The palace is beautiful, very comfortable and complete in terms of amenities; However, it is not near the city center, a 15-minute drive away
(Original)
القصر جميل ومريح للغاية ومتكامل من ناحية توفر المرافق ؛ إلا أنه ليس بقريب من وسط المدينة يبعد عنها حوالي ١٥ دقيقة بالسيارة

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Cédric Leroy4 years ago on

Google

5/5

(Translated by Google) Very nice place frozen between traditional Moroccan and Western luxury. To discover for a 5 star stay. …

(Translated by Google) Very nice place frozen between traditional Moroccan and Western luxury. To discover for a 5 star stay.
(Original)
Très bel endroit figé entre traditionnel marocain et luxe occidental. A découvrir pour un séjour 5 étoiles.

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Sam Sung3 years ago on

Google

3/5

(Translated by Google) Nice setting but hotel that must be absolutely renovated. …

(Translated by Google) Nice setting but hotel that must be absolutely renovated.
(Original)
Cadre agréable mais hôtel qui doit être absolument rénové.

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Ángela Rinaudo4 years ago on

Google

5/5

(Translated by Google) Fantastic service and facilities. Very friendly staff I will repeat without hesitation! …

(Translated by Google) Fantastic service and facilities. Very friendly staff I will repeat without hesitation!
(Original)
Fantástico servicio e instalaciones. Personal muy amable. Repetiré sin dudas!

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Sonia S (So78)2 years ago on

Google

5/5

(Translated by Google) Nice quiet and relaxing place. Typical oriental decor. Stay at the top. …

(Translated by Google) Nice quiet and relaxing place. Typical oriental decor. Stay at the top.
(Original)
Bel endroit calme et reposant. Décor typique oriental. Séjour au top.

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mm bhs2 years ago on

Google

5/5

(Translated by Google) Very nice well maintained and clean room
(Original) …

(Translated by Google) Very nice well maintained and clean room
(Original)
Tres beau cadre chambre bien entretenue et propre

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Lorenzo Baldini2 years ago on

Google

5/5

(Translated by Google) Crazy place, one of the best hotels I've seen !!
(Original) …

(Translated by Google) Crazy place, one of the best hotels I've seen !!
(Original)
Posto pazzesco, uno dei migliori hotel che abbia visto!!

Trip typeVacation · Family

Rooms5.0

Service3.0

Location5.0

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M Almutairi4 years ago on

Google

4/5

(Translated by Google) The location, view, room space and outdoor swimming pool are wonderful but the furniture is old and the cleanliness is less than expected …

(Translated by Google) The location, view, room space and outdoor swimming pool are wonderful but the furniture is old and the cleanliness is less than expected
(Original)
الموقع والاطلاله ومساحة الغرف وحمام السباحه الخارجي رائعه ولكن الاثاث قديم والنظافه اقل من المتوقع

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Fayhae EL Marrakchi4 years ago on

Google

5/5

(Translated by Google) Great hotel, for a relaxing stay it's just beautiful
(Original) …

(Translated by Google) Great hotel, for a relaxing stay it's just beautiful
(Original)
Superbe hôtel, pour un séjour détente c'est juste magnifique

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Ahmed Ahmed3 years ago on

Google

5/5

(Translated by Google) A perfect place with 1 beautiful golf course. The service is perfect. …

(Translated by Google) A perfect place with 1 beautiful golf course. The service is perfect.
(Original)
Un lieu parfait avec 1 beaux parcour de golf.le service y est parfait.

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Said Bahij2 years ago on

Google

4/5

(Translated by Google) Beautiful location, luxurious villa but lack of maintenance …

(Translated by Google) Beautiful location, luxurious villa but lack of maintenance
(Original)
Lieu magnifique villa luxueuse mais manque d'entretien

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enrico villanova3 years ago on

Google

5/5

(Translated by Google) What about challenging price but it is worth them all and with the risk of staying alone in the hotel avoiding visiting Marrakesh …

(Translated by Google) What about challenging price but it is worth them all and with the risk of staying alone in the hotel avoiding visiting Marrakesh
(Original)
Che dire prezzo impegnativo ma li vale tutti e con il rischio di rimanere solo in albergo evitando di visitare Marrakesh

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Adil MAOUNI5 years ago on

Google

3/5

(Translated by Google) A very large hotel a real palace, but the food is lacking …

(Translated by Google) A very large hotel a real palace, but the food is lacking
(Original)
Un très grand hôtel un vrai palace, mais la bouffe laisse à désirer

Response from the owner5 years ago

(Translated by Google) Dear Mr. Maouni,

First of all, we would like to thank you for taking the time to write to us following your recent stay at the Palmeraie Palace.

We are deeply sorry that your dining experience did not live up to your expectations and thank you for letting us know.

Rest assured that we are constantly working on improving our services.

Looking forward to the great pleasure of welcoming you back to our hotel.

Cordially,

(Original)

Cher M. Maouni,

Nous tenions tout d’abord à vous remercier d’avoir pris le temps de nous écrire suite à votre récent séjour au Palmeraie Palace.

Nous sommes profondément désolés que votre expérience culinaire n’ait pas été à la hauteur de vos espérances et vous remercions de nous en avoir fait part.

Soyez assuré que nous travaillons constamment sur l’amélioration de nos services.

Dans l’attente du grand plaisir de vous accueillir de nouveau au sein de notre hôtel.

Cordialement,

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Thalie Bonniau3 years ago on

Google

4/5

(Translated by Google) Very beautiful palace they pamper us staff your pleasant service respected …

(Translated by Google) Very beautiful palace they pamper us staff your pleasant service respected
(Original)
Très beaux palace ils nous dorlotes personnel tes agréable prestation respecté

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Khash Dinari6 years ago on

Google

3/5

(Translated by Google) Very nice golf.
Excellent some Caddies, with on-demand tips to improve the game and tricks …

(Translated by Google) Very nice golf.
Excellent some Caddies, with on-demand tips to improve the game and tricks
(Original)
Molto carino golf.
Ottimo alcuni Caddy, con a richiesta consigli per migliorare il gioco è trucchetti

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Στυλιανός Παττακός4 years ago on

Google

5/5

(Translated by Google) It is worth visiting Thousands of visitors from all over the world everyday here. …

(Translated by Google) It is worth visiting Thousands of visitors from all over the world everyday here.
(Original)
Αξίζει η επίσκεψη Χιλιάδες επισκέπτες απ' όλον τον κόσμο καθημερινά εδώ.

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Taoufik Darraz4 years ago on

Google

3/5

(Translated by Google) Knowing the place, it needs to be renovated so that we can continue to return! …

(Translated by Google) Knowing the place, it needs to be renovated so that we can continue to return!
(Original)
Connaissant bien le lieu, celui ci a bien besoin de se rénover pour qu'on puisse continuer à y retourner !

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Anna Zielińska3 years ago on

Google

5/5

(Translated by Google) A comfortable hotel with a beautiful garden and swimming pools. Great breakfasts. …

(Translated by Google) A comfortable hotel with a beautiful garden and swimming pools. Great breakfasts.
(Original)
Wygodny hotel z pięknym ogrodem i basenami. Wspaniałe śniadania.

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Bertrand Huelin6 years ago on

Google

5/5

(Translated by Google) A little calm and a good moment of relaxation on the outskirts of Marrakech. Clean pool, just perfect service. …

(Translated by Google) A little calm and a good moment of relaxation on the outskirts of Marrakech. Clean pool, just perfect service.
(Original)
Un peu de calme et un bon moment de détente en périphérie de Marrakech. Piscine propre, service juste parfait.

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rachid Berrada7 years ago on

Google

5/5

(Translated by Google) Excellent hotel with a superb restaurant and very refined cuisine. …

(Translated by Google) Excellent hotel with a superb restaurant and very refined cuisine.
(Original)
Excellent hôtel avec un restaurant superbe et une cuisine très raffinée.

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Markus Leibundgut3 years ago on

Google

4/5

(Translated by Google) Quiet ... very nice polite people always helpful .. great golf course. …

(Translated by Google) Quiet ... very nice polite people always helpful .. great golf course.
(Original)
Ruhig... sehr nette höfliche Leute jederzeit hilfsbereit.. toller Golfplatz.

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Afaf Moustaid4 years ago on

Google

2/5

(Translated by Google) Always pleasant setting but deteriorated equipment, serious catastrophic cuisine.... …

(Translated by Google) Always pleasant setting but deteriorated equipment, serious catastrophic cuisine....
(Original)
Cadre toujours agréable mais équipement détériorée, cuisine catastrophique grave....

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Ya R R2 years ago on

Google

5/5

(Translated by Google) Very good hotel I recommend staff at the top
(Original) …

(Translated by Google) Very good hotel I recommend staff at the top
(Original)
Tres bon hotel je recommande personnel au top

Rooms5.0

Service5.0

Location5.0

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Sephora Chomet4 years ago on

Google

5/5

(Translated by Google) Very good establishment. Ask Amal the housekeeper she puts herself in 4 for you …

(Translated by Google) Very good establishment. Ask Amal the housekeeper she puts herself in 4 for you
(Original)
Tres bon etablissement. Demandez Amal la gouvernante en chef elle se met en 4 pour vous

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Alain Roggen3 years ago on

Google

4/5

(Translated by Google) Oasis in a bustling city quiet classy golf course with the best carpaccio ever eaten …

(Translated by Google) Oasis in a bustling city quiet classy golf course with the best carpaccio ever eaten
(Original)
Oase in een bruisende stad rustig klassevol golfterrein met beste carpaccio ooit gegeten

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allo photo webmedia4 years ago on

Google

4/5

(Translated by Google) Not bad service.
Gets a little cold in the rooms …

(Translated by Google) Not bad service.
Gets a little cold in the rooms
(Original)
Pas mal le service.
Fait un peut froid dans les chambres

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Godare godare4 years ago on

Google

2/5

(Translated by Google) I personally did not appreciate. Two years ago it was good …

(Translated by Google) I personally did not appreciate. Two years ago it was good
(Original)
Moi personnellement j'ai pas apprécié. Il y a deux ans c'était bien

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Imad3 years ago on

ZenHotels.com

10/10

(Translated by Google) The hotel is very romantic! Nice people! Pure 1001 nights …

Visited in May 2019

Annakhil

The sprawling suburb of Annakhil includes golf courses and palm groves, with paths and horse-carriage tours through 100,000 trees at El Palmeral. Inside that park is Musée de la Palmeraie, showing a century of Moroccan paintings in a 1940s colonial farmhouse. MACAAL is a more modern space, displaying pan-African art. Residential areas have casual tagine restaurants, while resort hotels have chic bars and bistros.

Hotel location score

Good location overall for sightseeing, recreation, dining, and getting around

2.3 OK for proximity to things to do

3.1 Good for proximity to restaurants

0.0No nearby transit options

3.7 Great for airport access

Scores are calculated based on data from Google Maps and Google reviews

Circuit de la Palmeraie BP1488، 40000

Directions

1. Jardin Majorelle-Yves Saint Laurent Mansion

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.

This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.

Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.

6. Ibn Youssef School

16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.

Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.

8. Yves Saint Laurent Museum

Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.

Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.

10. Medina of Marrakesh

Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.

Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.

12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.

13. House of Photography in Marrakech

Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.

Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.

15. PalmGolf Marrakech Palmeraie

Distance

4 min

1. Le Blokk ( Restaurant )

Restaurant

Rating

4.3

Distance

4 min

759 reviews

2. Le Petit Cornichon

Restaurant

Rating

4.5

Distance

17 min

211 reviews

3. Pause Gourmande

Moroccan restaurant

Rating

4.3

Distance

17 min

185 reviews

4. L'Ô à la Bouche

Restaurant

Rating

4.7

Distance

20 min

288 reviews

5. L'Ardoise du Marché

French restaurant

Rating

4.7

Distance

19 min

94 reviews

6. Cuisine De Terroir

Restaurant

Rating

4.6

Distance

22 min

795 reviews

7. Le Trou Au Mur

Restaurant

Rating

4.5

Distance

17 min

254 reviews

8. La Palette Restaurant Marrakech

Restaurant

Rating

4.5

Distance

17 min

197 reviews

9. Dar Zellij

Moroccan restaurant

Rating

4.5

Distance

19 min

658 reviews

10. Le Tire Bouchon Marrakech

French restaurant

Rating

4.7

Distance

18 min

210 reviews

From

Marrakesh Menara Airport

Taxi 31 min

Transit 1 hr 59 min

About this hotel

This upscale hotel and golf resort is 8 km from the vibrant Medina quarter in Marrakesh and 15 km from Marrakech Menara Airport. …

Refined rooms with antique-style furnishings feature flat-screen TVs, minibars and safes; plus seating areas and free Wi-Fi; some have terraces. Upgraded rooms add 4-poster beds, while suites offer balconies.

Breakfast and parking are free. Dining options range from a relaxed brasserie, Brazilian dining and a chic regional restaurant. There's a 27-hole golf course, a luxe spa with a gym, and tennis courts. Other amenities include a Russian-themed nightclub, indoor/outdoor pools, and a kids' club and splash pool.

Check-in time: 3:00 PM

Check-out time: 12:00 PM

Address & contact information

Circuit de la Palmeraie BP1488، 40000

05243-34343

Website

Directions

Health & safety

Enhanced cleaning

Personal protection

Physical distancing

Minimized contact

Increased food safety

Health & safety measures are provided by the hotel. Contact the hotel for more details.

Amenities

Popular amenities

Pool
Spa
Breakfastfree
Wi-Fifree

Internet

Wi-Fifree

Policies & payments

Smoke-free property

Children

Kid-friendly

Pools

Indoor pool
Outdoor pool
Hot tub

Wellness

Fitness center
Spa

Business & events

Business center
Meeting rooms

Languages spoken

Arabic
English
French

Bathrooms

Private bathroom
Bathtub
Shower

Food & drink

Restaurant
Bar
Breakfastfree

Services

Front desk24 hour
Concierge
Full-service laundry
Housekeepingdaily

Parking & transportation

Parkingfree
Airport shuttleextra charge
Local shuttle

Accessibility

Accessible
Accessible parking
Accessible elevator

Pets

No pets

Rooms

Air conditioning
Kitchen in some rooms
Refrigerator in some rooms
Microwave in some rooms
Coffee maker
Minibar

Palmeraie Palace

Sunday	12–3:30PM, 6:30–11PM
Monday	Closed
Tuesday	6–11PM
Wednesday	12–3:30PM, 6:30–11PM
Thursday	12–3:30PM, 6:30–11PM
Friday	12–3:30PM, 6:30–11PM
Saturday	12–3:30PM, 6:30–11PM

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Palmeraie Palace

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Annakhil

Hotel location score

About this hotel

Address & contact information

Health & safety

Enhanced cleaning

Personal protection

Physical distancing

Minimized contact

Increased food safety

Amenities

Popular amenities

Internet

Policies & payments

Children

Pools

Wellness

Business & events

Languages spoken

Bathrooms

Food & drink

Services

Parking & transportation

Accessibility

Pets

Rooms

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